iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.65

4.7 Rating 12,052 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 12,052 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 9th March 2026

Gaitri Pagrach-Chandra

iTokri आई.टोकरी 5 star review on 1st March 2026

Anonymous

iTokri आई.टोकरी 5 star review on 20th February 2026

Beth Zalotockyj

262

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry to say that the fabrics were a great disappointment. I am a regular buyer of most traditional varieties. This time my purchase of different kinds of fabrics was a disheartening buy”

Helpful Report

Posted 1 year ago

“I ordered some dress material and you sent me completely different one .... Please take orders properly......”

Helpful Report

Posted 1 year ago

“The experience this time was less than ideal. The oackage was delivered at the wrong address (I had updated it after placing the order) and inspite of repeated follow ups wasnt picked up. The whatsapp support just sends a lot of SPAM but doesnt work when you need it to. Anyone can make mistakes but the willingness to rectify it was totally lacking. Itokri is one of the most genuine sites to buy handmade stuff, hope they get their act together soon.”

Helpful Report

Posted 1 year ago

“I ordered two pieces of fabric (A and B): A was of 1 m length and B was of 0.5 m. I recieved A of 0.5 m and B of 1.0 m No complaints about quality or shipping time.”

Helpful Report

Posted 1 year ago

“I have returned the sari, poor quality. Pl do the tefund at the earliest as promised.”

Helpful Report

Posted 2 years ago

“Some materials turned out to be ok. Some were a few inches less than ordered.”

Helpful Report

Posted 2 years ago

“Bottle pressing is not working, too tight. It might break if it press hardly”

Helpful Report

Posted 2 years ago

“item not good”

Helpful Report

Posted 2 years ago

“Quality is not good.....sorry not my type”

Helpful Report

Posted 2 years ago

“iN THE PHOTOGRAPHS THE MATERIALS LOOK BRIGHT”

Helpful Report

Posted 2 years ago

“I am very pleased with the items I purchased however was very disappointed with the response as it was very slow. After i had paid for the items, i had not received any tracking details or updates from itokri for more than a week. As a result i had to file a few complaints. This should be improved- efficient and better quality service.”

Helpful Report

Posted 2 years ago

“I bought a brass earnings, but after 4 days the color is gone. It was not the brass but the iron.”

Helpful Report

Posted 2 years ago

“The stitching isn't proper one Armhole is perfect the otherside is small and the side whichever has pocket it is weirdly stitched. The side with pocket is uncomfortable and the side which does nor have pocket is comfortable”

Helpful Report

Posted 2 years ago

“It was good your dress material fabric is good.....but coordination are very poor...itokri executive never reply on time they it feels like it's government Bank ...services is really poor ......noboy picked up the call... None response on time .... Even I called again and again but still they are not reply.... I placed order but cancel due to this unorganised behave only .... Thanks”

Helpful Report

Posted 2 years ago

“I'm not happy with quality 😔”

Helpful Report

Posted 2 years ago

“You need to improve the quality pf product. The product shown in the portal doesn't resembles the physical one in terms of shine and quality. Pls improve your products quality.”

Helpful Report

Posted 2 years ago

“Quality of both is not good. Basically it is cloth of Suit. Stall "s cloth is off different material. Not value for money.”

Helpful Report

Posted 2 years ago

“I had ordered two full length kaftans. The material is good I am disappointed in the lenght which is 51 inches. It barely reaches my ankles. It shrunk furthermore after washing. I've been purchasing from Itokri for more than 5 years, this is the first time I am thoroughly disappointed.”

Helpful Report

Posted 2 years ago

“Ordered a chime bell.. it was rusty and badly dine. Very disappointing..”

Helpful Report

Posted 2 years ago

“Your kurtas need more finishing in comparison to the price finishing is not so good need to work on that as it was my first experience of stitched clothes with you n i am quite disappointed with the finishing of the kurta need to work on that”

Helpful Report

Posted 2 years ago

iTokri आई.टोकरी is rated 4.7 based on 12,052 reviews