They have great designs that’s what attracted me to it. I am not happy with their shipping process. First it was not per the plan. Delivery was delayed. Second they don’t tell you about customs charges that might be extra. I have worse red so many products from id in websites to be shipped internationally and I have never had problems. This company seems to be not experienced in how to package and ship products and not pay for customs. I had to pay for customs duty other than the cost that I had already paid. I am not sure what goes on with it but it should not be left upto the customer to pay for customs etc. or they should be told in advance( not in finer prints). The company needs to figure out they way to not have their customers pay custom duty. One reason I thought maybe - they packaged the product so much and the pack was very big for the products in it. They also delayed sending responses to my queries so that delayed the process more.