iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.65

4.7 Rating 12,640 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 12,640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

iTokri आई.टोकरी 5 star review on 19th September 2026

Brianne Carroll

iTokri आई.टोकरी 5 star review on 1st August 2026

Brigitt Von Schulthess

iTokri आई.टोकरी 5 star review on 26th July 2026

Anonymous

iTokri आई.टोकरी 5 star review on 19th July 2026

Kathie McMillan

iTokri आई.टोकरी 5 star review on 4th July 2026

Julie Chandler Chandler

278

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the fabric. But you give red linear in black skirt that was very bad looking if i turn round, it look bad so i had to change it . & It dost me extra charges”

Helpful Report

Posted 1 day ago

“The toileteri bags were much appreciated.”

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Posted 2 days ago

“Great customer service from itokri which sadly has been needed because UPS is not able to do their job and communication with UPS is pure hell! Still waiting for my parcel .....”

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Posted 1 week ago

We’re really sorry for the inconvenience caused this time, especially with the UPS experience. We truly hope your parcel reaches you soon and that you finally get to enjoy your order. For your next order, please just drop us a note before placing it. We’ll make sure your parcel is not sent through UPS and arrange another shipping option for you. Thank you for being patient with us and for your kind words about our customer service.

Posted 1 week ago

“Thanks for sending the articles. One of the piece found too transperant(pink fabric). Blue one is with correct thickness 👍. Bit disappointed with pink fabric..”

Helpful Report

Posted 1 month ago

Thank you for sharing your feedback with us. We’re glad to hear that you found the blue fabric to be of the right thickness, though we’re sorry the pink fabric felt more transparent than you expected. We understand how disappointing that can be. We truly appreciate you bringing this to our attention and will certainly share your feedback with our team. 💛

Posted 1 month ago

“The Tokri products I bought were kurtas. They are very beautiful, and well stitched. The only thing was that it took some time to be shipped. The communication between the team members and customer was very good and helpful and answered all my questions and reassured that my stuff would arrive on time. I hope I can continue buying from them. Thank you!”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words. We’re so happy to know you loved your kurtas and appreciated the stitching and quality. We’re sorry the shipping took a little longer than expected, but it means a lot to hear that our team kept you informed and reassured you along the way. We hope your kurtas become favourites in your wardrobe, and we’ll be very happy to have you shop with us again. ❤️ Warmly, Team iTokri

Posted 1 month ago

“Good quality. I liked it🎉”

Helpful Report

Posted 1 month ago

Thank you so much! 💛 We’re so glad you loved the quality. It means a lot to know the piece found a happy place with you.

Posted 1 month ago

“Fabric was very good and the kantha and batik were fabulous.”

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Posted 1 month ago

Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed the fabric and that the Kantha and Batik pieces stood out to you. Your appreciation means a lot to the artisans who create these beautiful textiles. ❤️

Posted 1 month ago

“ITokri is an excellent site for traditional handloom and prints, all under one roof. This is my second purchase, and the fabric quality has been consistently good—I do soak cotton fabrics before giving them to the tailor. The parcel was securely packed, and although there was a brief confusion with delivery, it was resolved quickly.”

Helpful Report

Posted 1 month ago

Thank you so much for coming back to iTokri for your second purchase! ❤️ It means a lot to know that the fabric quality has been consistently good for you. We’re also glad the parcel reached you securely and that our team could quickly sort out the delivery confusion. And we love that you take the time to prepare your cotton fabrics before they go to the tailor. Thank you for trusting iTokri with your textiles. We’re so happy to have you back! 💛

Posted 1 month ago

“I placed an order for Ajrak natural dyed cotton fabric ,it is exactly the same as it was shown in the picture,breathable premium cotton. Best wishes Team itokri”

Helpful Report

Posted 2 months ago

Thank you for your lovely review! We're so happy to hear that your Ajrak natural-dyed cotton fabric was exactly as you expected. It's wonderful to know you appreciated both the breathable feel and the quality of the fabric. Your feedback means a great deal to us and to the artisans who create these handcrafted textiles. We hope to bring you many more handcrafted treasures in the future. Best wishes, **iTokri Ki Toli**

Posted 1 month ago

“As always, the fabrics from iTokri are beautiful and as described. I do want to caution buyers in the US. The price in USD on the site will not be correct if you do not sign in and indicate you are in the US. It is substantially higher - over 30% more. At the end a price was given in rupees that I should have checked, but assumed was the same as the USD price. Also be aware that iTokri is not one of the companies that pays the tariffs- that increase does not include them and you will receive and other bill for ~10% before it will be delivered. TLDR: The product is fantastic, but not as inexpensive as it seems at first glance. Still happy with my purchase.”

Helpful Report

Posted 2 months ago

Thank you so much for your thoughtful and detailed feedback. 💛 We're delighted to know you loved the fabrics and that they met your expectations. It also means a lot that you took the time to share your experience with other international shoppers. We understand your concern regarding the pricing and import charges. The final order value is always reflected at checkout in the selected currency, while customs duties, taxes, or import fees are determined by the destination country's regulations and are collected by local authorities. Unfortunately, these charges are outside our control. Thank you once again for your understanding and for choosing iTokri. We're so happy to know you're enjoying your purchase, and we look forward to serving you again. 🌼

Posted 2 months ago

“This site is a true tribute to the rich heritage of Indian handicrafts. Recently purchased a short kurta. Good hand embroidered. Like this item. This website and their emails will give you a queen like treatment. Still I felt that there is room for improvement in customer service. Royal experience in interface and templates is very much welcome, but at the same time, replies to customers' queries should be prompt and responsive. In my case, whether in web chat, WhatsApp or email, they took days just to tell an item's size chart etc. Not very forthcoming to suggest alternative items or find out any as per a customer's choice.”

Helpful Report

Posted 2 months ago

Thank you for your thoughtful and detailed feedback. 💛 We're so glad you enjoyed your hand-embroidered kurta and that you appreciate our efforts to celebrate India's rich craft heritage. It truly means a lot to us. We also sincerely appreciate your honest feedback about our customer service. We're sorry that our responses to your queries took longer than they should have and that we weren't able to guide you with suitable alternatives. That's not the experience we want for our customers. Your comments have been shared with our team as we continue to improve our response times and the support we provide. Thank you for helping us do better, and we hope to serve you with an even better experience next time.

Posted 2 months ago

“good quality cloth ,fast colors ,slightly on the expensive side . Sometimes what is shown on the advertisement video does not appear when you go to shop now.”

Helpful Report

Posted 2 months ago

Thank you so much for sharing your feedback! 💛 We're delighted to know you liked the quality of the fabric and the colour fastness. We also truly appreciate your honest suggestions. We're sorry to hear that some products featured in our videos weren't available when you clicked through. Sometimes handmade pieces sell out quickly or are available in limited quantities, but we understand how that can be disappointing. Your feedback is valuable, and we'll continue working to make the shopping experience smoother. We hope to welcome you back to iTokri again soon. 😊

Posted 2 months ago

“Beautifully crafted woven fabrics !!!”

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Posted 2 months ago

Thank you so much for your kind words! 💛 We're delighted that you loved our beautifully woven handcrafted fabrics. Your appreciation means so much to us and to the artisans whose skill and dedication bring these timeless weaves to life. We look forward to welcoming you back for more handcrafted treasures. Happy shopping! 😊 With love, iTokri ki Toli

Posted 2 months ago

“I m very happy with my purchase from itokri. I like the quality of fabrics. I also like the fact that they send 1 -2 inch more than what's ordered, which no one does. Thank you.”

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Posted 2 months ago

Thank you so much for your wonderful review! 💛 We're delighted to know that you're happy with the quality of our fabrics. It makes us especially happy that you noticed the little extra fabric we include; it’s our way of making sure you have just what you need for your creations. 😊 Thank you for your trust and support. We look forward to serving you again with more handcrafted treasures! With love, iTokri ki Toli

Posted 2 months ago

“Nice cloth & good service.”

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Posted 3 months ago

Thank you for your kind feedback. 💛 We're delighted to know that you were happy with both the quality of the cloth and the service you received. It's always our goal to make every order a pleasant experience from start to finish. Thank you for choosing iTokri. We look forward to serving you again with more handcrafted treasures. Warmly, iTokri Ki Toli!

Posted 3 months ago

“I ordered two dupattas quality is good”

Helpful Report

Posted 3 months ago

Thank you for your feedback. 💛 We're happy to hear that you liked the quality of the dupattas. A good dupatta can effortlessly add charm to an outfit, and we're delighted that these have found a place in your collection. Thank you for choosing iTokri. We hope they accompany you on many beautiful occasions ahead. Warmly, iTokri Ki Toli

Posted 3 months ago

“Nice suit... thank you”

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Posted 3 months ago

Thank you for your kind feedback. 💛 We're so glad to hear that you liked the suit. Knowing that it brought a smile to your face makes us happy. Thank you for choosing iTokri. We hope to welcome you back for many more handcrafted finds. Warmly, iTokri ki Toli

Posted 3 months ago

“It has been a long association with i tokri. It is a fruit ful association , I get various artisan with diversely weaved cotton from different states at one platform. The service also is satisfactory. The only point to discord is the cost, but can be afforded .”

Helpful Report

Posted 3 months ago

Thank you for being a part of the iTokri journey for so long. 💛 It means a great deal to us that you've continued to trust iTokri as a place to discover handcrafted cottons and artisan traditions from different corners of India, all under one roof. Knowing that these diverse weaves have found a place in your collection is truly rewarding. We're also glad to hear that you've been satisfied with our service over the years. At the same time, we appreciate your honest feedback regarding pricing. Handcrafted textiles often reflect the skill, time, and effort of the artisans who create them, but we understand the importance of keeping them accessible as well. Thank you for your continued support, trust, and thoughtful feedback. Customers like you are an important part of the iTokri story. Warmly, iTokri ki Toli

Posted 3 months ago

“Quality was superb..... I like very much..........”

Helpful Report

Posted 3 months ago

Thank you for your kind words. 💛 We're so happy to know that you loved the quality of the product. Simple appreciation like this brings a smile to our team and encourages us to keep supporting handmade craftsmanship. Thank you for choosing iTokri. – iTokri Ki Toli

Posted 3 months ago

“Cloth is good. Made deity dress. One side like cotton. Another side silk. After wash needs ironing to regain shine. I expected golden shade. It had copper shine. Overall good.”

Helpful Report

Posted 3 months ago

Thank you for sharing such a detailed review. 💛 We're happy to know the fabric worked well for your deity dress. It's always special to hear how our fabrics become part of meaningful creations. We also appreciate your note about the colour. We understand that you were expecting a more golden tone and that the coppery sheen was a surprise. Your feedback is valuable and helps us improve how we present colours online. Thank you for sharing your experience so thoughtfully, and we're glad the fabric met your expectations overall. – iTokri Ki Toli

Posted 3 months ago

iTokri आई.टोकरी is rated 4.7 based on 12,640 reviews