iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.66

4.7 Rating 12,325 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 12,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

iTokri आई.टोकरी 5 star review on 13th June 2026

271

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best in class products. This time delivery was delayed, but focused intervention by iTokri got us our order. Their perseverance towards customer delight is commendable”

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Posted 2 months ago

We’re really sorry for the inconvenience caused here, we understand how frustrating this must have felt. We’ve received your returned parcel today only, As discussed during our conversation on 12th March, we’ve been waiting for it to reach us so we could proceed further. Now that it’s back with us, we’re dispatching your shipment again today. You’ll receive the tracking details shortly. Thank you so much for your patience and we truly appreciate you staying with us through this. 💛

Posted 2 months ago

“Les produits sont de bonne qualité et super jolis. Les finitions à revoir. La livraison était super rapide.”

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Posted 3 months ago

Merci beaucoup pour votre retour et pour vos gentils mots sur la qualité et le design de nos produits. Nous sommes également ravis que la livraison vous ait plu. Nous prenons bien note de votre remarque concernant les finitions et la partagerons avec notre équipe afin de continuer à nous améliorer. Merci encore d’avoir pris le temps de partager votre expérience avec nous. Au plaisir de vous servir à nouveau !

Posted 2 months ago

“There is a good range of products to choose from. Service is great and communication with the iTokri team is very easy via WhatsApp. Orders are always delivered on time. In case of any problem, the customer care team responds promptly and with a will to resolve the issue. So far,I have never been disappointed!💖😊 This time my order of a mouse pad displaying Indian Rajawadi design is reaching USA spreading our cultural heritage abroad 🤗🇮🇳”

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Posted 3 months ago

Thank you for your kind feedback. We are delighted to hear that you are satisfied with our products and service. We are especially pleased that your Rajawadi mouse pad is reaching the USA, helping to share India’s cultural heritage abroad. iTokri ki Toli

Posted 3 months ago

“My first transaction with iTokri has been very satisfying. They communicated with me all along until my purchase was delivered. It came promptly, beautifully wrapped and with little personal notes enclosed that made me feel it was a celebration. The product was exactly as photographed, complete and beautiful quality. I’m making up the gorgeous material into a garment ahead of other projects. Most enjoyable company to deal with. Many thanks to iTokri and the skillful artisans for making it such a gratifying expedience.”

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Posted 3 months ago

Thank you, Stefi, for sharing such a heartwarming review. We’re delighted that your first iTokri experience was seamless and enjoyable—from clear communication to thoughtful packaging and the quality you described. It’s wonderful to hear you’re turning the fabric into a garment and that you felt the care of our artisans. We look forward to serving you again for many more beautiful creations. Kind regards, Team iTokri आई.टोकरी

Posted 3 months ago

“Already reviewed, but had a new suggestion to do so. I love the fabrics ordered, the team is great and accessible, the quality is beautiful, shipping is fast. Thank you for all of it and for the lovely gift and handnote ! Unfotunately our customs in France took almost 50% tax on the order... they take the VAT purcentage and then add a fee of process of 25 euros, total = half of the amount of my order on top of it... I know Itokri can't do anything here, but it's important to let you all know how ccustoms take advantage... At the end, it made my order out of price, at least for my budget, so unfortunatey I wont be able to order back soon, which saddens me as I really love your fabrics”

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Posted 3 months ago

“Good as in photo”

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Posted 3 months ago

“Awesome fabric, just loved it , thank you itokri .ll be ordering more in the future ❤️”

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Posted 3 months ago

“Good prints but price is a little high”

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Posted 3 months ago

“I loved the iTokri site and their items are authentic. I placed an order for kurta set and it did not arrive 3 dayes after it was supposed to come. I had to cancel the order.”

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Posted 3 months ago

“good experiance in oreder”

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Posted 4 months ago

“VERY PROMPT DELIVERY N LOVELY STUFF.THANK YOU”

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Posted 4 months ago

“A good amount of variety was available in the item that I bought. Customer Service was prompt, and the item was as expected. However, I did think that the item was a bit overpriced.”

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Posted 4 months ago

“I had a great experience with the customer service and the products. The fabrics were great - the included information on the individual product gave me a lot of confidence in purchasing (and is appreciated greatly); the jewellery is more so hit or miss, next time I would choose more carefully. However one point of improvement perhaps for specifically international orders: I appreciate the handmade boxes however it only pulls attention of border control, additionally a detailed list (including size & makeup/ingredients) of shipped items will prevent hopefully unexpected delays & high cost of border control for future customers.”

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Posted 4 months ago

“I liked the product packaging and the fabric quality, It's just the colour I found a bit dull. Otherwise it's good.As a first purchase I received a beautiful earring alongwith the order as gift. I appreciate the sellers for building this bond with their customers.Hope to buy some more pieces in future.Although prices are a bit too high.”

Helpful Report

Posted 4 months ago

Thank you for sharing your feedback. We are glad you appreciated the packaging and the fabric quality. Our colour palette often stays muted due to the nature of hand processes, and we understand it may feel subtle for some preferences. We value your honest note on pricing as well. Happy to know the small gift added to your first experience, and we look forward to welcoming you again. iTokri ki Toli

Posted 4 months ago

“Beautiful products, feels good to have them, good customer service and marketing!”

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Posted 5 months ago

“Bought a multicolored stole. It looks exactly as shown in the picture on their website. The youngsters in our family liked it very much and plan to buy such stoles. I was very impresed by its simple packing and use of biodegradable material, handwritten box. Thank you for the very humane touch. 💐. Loved it.”

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Posted 5 months ago

Thank you for noticing the details. It means a lot to hear that the stole looked just as you expected and found love across generations. The simple packing, biodegradable material, and handwritten box are small gestures, but they come from care. We are glad it reached you gently 💛 iTokri ki Toli

Posted 5 months ago

“With lot of attention and love made and sent. Unfortunatelly we in Europe have to pay so much import tax that you pay in the end dubble”

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Posted 5 months ago

“Hii dear itokri team I would to say that please restock your items ( specialy Pherans ) or please make these items available in more quantity (more than 1) And please take the photos in sunlight as the colour of items on your website is different from the colour that I received. That's all Thankyou P.s. Loved your pherans collection.. please restock them .”

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Posted 5 months ago

“Thank you for sending such a beautiful piece of dress material. 👗 it was indeed a good experience with ITokri.”

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Posted 5 months ago

“More impressed by the personal care taken and handwritten notes. I could see the efforts, left a smile.”

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Posted 5 months ago

iTokri आई.टोकरी is rated 4.7 based on 12,325 reviews