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iTokri आई.टोकरी Reviews

4.7 Rating 11,363 Reviews

94 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

4.7

Based on 11,363 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 4th April 2024

iTokri आई.टोकरी 5 star review on 4th April 2024

iTokri आई.टोकरी 5 star review on 4th April 2024

iTokri आई.टोकरी 5 star review on 28th March 2024

iTokri आई.टोकरी 5 star review on 21st March 2024

Bhavya Patneedi

iTokri आई.टोकरी 5 star review on 4th March 2024

iTokri आई.टोकरी 5 star review on 27th February 2024

Mamata Mukhopadhyay

229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2 of the kurtas ran color upon the first wash. There was a breach in communication between customer service and the tailor involved when the garment was being stitched. This requires remediation to ensure a high quality of customer service and satisfaction. Sincere thanks for allowing us to write a candid review.”

Posted 1 week ago

“The material of bagh dupatta has deteriorated.”

Posted 2 weeks ago

“The kurta I received is a pure rajasthani cotton and I liked it. The only drawback is fitting. It's just straight cut no shape at all. Hope you take it as a good feedback. Thank you.”

Posted 1 month ago

“I recently bought some items that were available for immediate dispatch. However the shipment was nottpicked up by the courier company for 2-3 days and i had to make several calls to have the consignment shipped. Your backend operations must be improved and reviewed periodically. Dress materials are too expensive.”

Posted 1 month ago

“Not as shown in the picture”

Posted 1 month ago

“I love a-line kurtas. Perfect fit. Fantastic fabric. Only problem is they accept returns as they told on the website. They would make a big fuzz if u request for a return. Vaiahsali and priyanka two head of sales team. Really lovely and helpful girls, yet they do argue request for a return.”

Posted 1 month ago

“Although the quality of fabric is good, I was not really happy with the colors and pattern sent to me in the assorted combo. The website picture is different and I understand this is for reference. But I buy after I visually like a product, so receiving colors that I do it like or prefer in my face, really disappointed me. From all the masks, there is only 1 that I like, as such it’s a waste for me. You may not post this review, that’s okay… I wanted to bring it to your attention, that’s all. I prefer pleated masks and imho the choice is very minimal on your website. Thank you.”

Posted 1 month ago

“Expensive comparing its quality..”

Posted 2 months ago

“The last time I bought fabric from iTokri, a part of the corner was cut off. So I was a bit wary of buying again. But this time, it was satisfactory”

Posted 2 months ago

“Itokri team is bringing beautiful simple pure cotton material to the public. This is a very good made in India venture and must be supported to ensure synthetic free fabric for all Bharatwasis. Jai Hind”

Posted 2 months ago

“Colour is fading,cloth is very harsh”

Posted 2 months ago

“Although i loved the products ordered from this site, packaging could be better. Didn't like the packaging and presentation.”

Posted 2 months ago

“I have earlier purchased kutchi white shawl from Kutch. This is excellent quality and thickness and I still use it. The stole purchased from you is quite thin compared to the shawl I have and not as I expected. The cost for the stole is also too high compared to the thickness and quality.”

Posted 3 months ago

“The quality of product is good. But the price is too high. I appreciate the effort that gies inti handmade products. But consideration for pricing also needed. Paying 1590 for a stole is not worth it price wise. Otherwise everything is good.”

Posted 3 months ago

“You have a major major issue with your delivery partner who operates out of the city zones . Its a massive issue and needs to be resolved .”

Posted 3 months ago

“I had ordered a sanganeri floral stole but it's turned out to be short length not enough for a stole n i returned it but they are taking longer time for refund..”

Posted 3 months ago

“I picked up some clip on nose pins . They are ok . The workmanship isn’t very crafty and fine . They don’t look eye catching . The ends of the other side that goes inside the nose are not safely enamelled that it hurts the skin . Overall not very beautiful pieces . First time itokri fossa disappointed me”

Posted 4 months ago

“I purchased a fabric on January 28 th 2021 the quality of the fabric is very poor when I gave that fabric for stitching that fabric is suited for embroidery work cloth is getting damaged when they started doing embroidery work. I purchased so many fabrics but I did not face any bad luck experience but I faced problem with this fabric.”

Posted 4 months ago

“लेंथ कम थी क्वाल्टी अच्छी है बहुत ही अच्छा है सुंदर है”

Posted 4 months ago

“your online product must show the count and std weight per mtr with the price so that the purchaser will at least know the base quality and there will low rate of returning the product. we experience all other OK AT THIS STAGE.”

Posted 4 months ago

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iTokri आई.टोकरी is rated 4.7 based on 11,363 reviews