iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.65

4.7 Rating 12,480 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 12,480 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

iTokri आई.टोकरी 5 star review on 26th July 2026

Anonymous

iTokri आई.टोकरी 5 star review on 19th July 2026

Kathie McMillan

iTokri आई.टोकरी 5 star review on 4th July 2026

Julie Chandler Chandler

iTokri आई.टोकरी 5 star review on 28th June 2026

Anjali Rai

276

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cushions’ trimmings were almost falling off in one or two places. As for the toiletries bag- the fabric seemed faded .”

Helpful Report

Posted 1 month ago

Hi, We're really sorry to hear that. The cushion trimmings should not be coming loose, and we understand your concern. Regarding the toiletries bag, the fabric should not appear faded either. Could you please share a few photos of both the cushions and the toiletries bag with us on WhatsApp at 7869955646 or email them to [helloji@itokri.com] We'll review the issue promptly and help you with the best possible resolution. We look forward to assisting you.

Posted 4 weeks ago

“It's expensive. But color is coming off. Not upto the mark.”

Helpful Report

Posted 1 month ago

“Loved the packaging and the delivery experience. Product's design is very good however I feel some of the product finishing can be more polished. Overall quite happy.”

Helpful Report

Posted 1 month ago

Thank you for sharing your feedback. 💛 We're delighted to hear that you loved the packaging and had a pleasant delivery experience. It's also wonderful to know that you liked the design of the product. We truly appreciate your comments regarding the finishing. Feedback like yours helps us improve, and we'll certainly share it with our team to ensure even greater attention to detail going forward. Thank you for your honest review. We're glad to know that, overall, you were happy with your purchase, and we look forward to serving you again. – iTokri Ki Toli

Posted 1 month ago

“This time , one of the items in my order missed the checking and had small hole in it. My tailor has managed to make my shirt, but you need to be more vigilant in future. Goid luck. Mrs. Bhalla Mumbai”

Helpful Report

Posted 1 month ago

Dear Mrs. Bhalla, Thank you for your feedback and for bringing this to our attention. 💛 We're sorry to hear that one of the items in your order had a small hole that should have been caught during our quality check process. While we're relieved that your tailor was able to work around the issue, we understand that this is not the experience you should have had. Your feedback has been shared with our team, and we'll certainly be more vigilant during our quality checks going forward. Thank you for your understanding and for taking the time to let us know. We truly value your support and hope to serve you better in the future. – iTokri Ki Toli

Posted 1 month ago

“Material is very thin and not worth the cost. Print is beautiful though”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We're glad you liked the print. Just to share a little about this piece, the dupatta is made in Kota Doria, a traditional weave known for its lightweight, airy feel and distinctive square-check pattern. Its beauty lies in being soft, breathable, and easy to carry, especially in warm weather. Because of this weaving style, Kota Doria is naturally finer and lighter than many other fabrics. That said, we completely understand that fabric preferences vary, and we're sorry it didn't meet your expectations in terms of weight and value. We truly appreciate you sharing your experience with us.

Posted 1 month ago

“Generally I like the product/material I regularly order from iTokri but nowadays find the fabric quality not upto mark. One recent one ordered is thin material and will need lining. On the description page this info of whether lining is needed or not should be displayed. Then people who don’t like lining will not buy this and waste money. Thanks”

Helpful Report

Posted 2 months ago

Thank you for your thoughtful feedback. 💛 We're happy to know you've been a regular iTokri customer and that you've generally enjoyed our products over the years. We're sorry to hear that the fabric you recently received did not meet your expectations. Fabric weight, opacity, and drape can vary across different weaves and craft traditions, and we understand how disappointing it can be when a fabric turns out thinner than expected. Your suggestion about clearly mentioning whether a fabric may require lining is very valuable, and we've shared it with our team for consideration. Information like this can certainly help customers make more informed choices before purchasing. Thank you for taking the time to share your experience with us. Feedback from long-time customers like you helps us improve continuously.

Posted 1 month ago

“I like the material which is cotton but I order 2 times both times I found the colours are different as it showed on the app . I am giving one star due to the small gift they send which I appreciate . I also feelliitle more pricey . Tjanks”

Helpful Report

Posted 3 months ago

Thank you for sharing this. I’m glad the cotton fabric worked for you, but I understand your concern about the colour difference. We try to keep product photos as accurate as possible, but slight variations can happen due to lighting during photography and screen settings. That said, we take feedback like this seriously and will share it with our team. If the colour felt too different from what you expected, you can reach out to us at +917869955646 and we’ll be happy to look into options for you. On pricing, each piece is handmade in small batches by artisans, which does affect the cost, but we understand how you feel and appreciate you calling it out. And we're glad you liked the small gift. It’s our way of saying thank you. Warmly, iTokri Ki Toli

Posted 3 months ago

“Recently I order set of kalamkari shirt or dupata set it’s 2 piece set price 1699 cotton is soft but a lot of colour washed out after ist wash overall In terms of quality wise product is expensive it’s my first order delivery is super fast . Thanks it’s my honest Review 😊”

Helpful Report

Posted 3 months ago

Namaste 😊 Thank you so much for sharing your honest experience, it truly means a lot to us 💛 With Kalamkari and other hand-printed fabrics, a little color release in the first wash can sometimes happen due to the nature of the dyeing process. That said, we completely understand your concern, especially when expectations around quality and price don’t align. We’re really glad you liked the softness of the cotton and had a smooth delivery experience 🙂 If you’d like, we can share detailed care instructions or look into this further for you. Just drop us a message, we’re always here to help. Since this was your first order, we truly hope your next experience feels even better 💛

Posted 3 months ago

“The prints are pretty and the cotton of good quality, but the colors are not fixed and discolor a lot even after several soakings with vinegar and salt. You should warn your customers!”

Helpful Report

Posted 5 months ago

Namaste, Thank you for sharing this so clearl, we truly appreciate it 💛 You’re right to expect better clarity around this. With hand-printed fabrics like Kalamkari, especially when natural or traditional dyes are used, some color release can happen in the initial washes. But this should always be communicated upfront so you can care for the fabric with full awareness. We hear your concern, and we’ll make sure this feedback is passed to our team to improve how we guide customers. If you’re open to it, please message us, we’d really like to look into your specific piece and see how we can help. Your feedback helps us do better. Thank you again for taking the time to share it.

Posted 3 months ago

“I had to pay the customs fees separately, and I still haven't received the order.”

Helpful Report

Posted 7 months ago

“I like that you source authentic Indian fabric. However it will help if you mentioned the nature of fabric in the description. I was particularly looking for softer fabric - like the one in sanganeri print. I know you have handloom fabric for the kalamkari and ajrak but I wanted softer & finer cotton. I”

Helpful Report

Posted 7 months ago

“Color and design very good. But the size is smaller.. I expected 2.5m but it is small size. Kindly do the needful”

Helpful Report

Posted 7 months ago

“It took a while for the order to arrive. I kept getting messages that there was a problem with the order. I was beginning to worry that I'd been scammed but eventually, they told me the reason for the problem was that the order could only be delivered in 2 different lengths due to the handmade nature of the cloth. I was repaid promptly and the rest arrived, beautifully packed. I have washed the fabric and there was no shrinkage. I was very pleased with the fabric a would recommend supporting this company”

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Posted 7 months ago

“Material was as seen in the picture but it was not silk nor craftsman made so I had to return it. They did send me a cute hair stick as a free gift. Refund process was smooth”

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Posted 8 months ago

“Product i bought is cotton throw for sofa, everthing from order till reception of product was good ,but only problem was my product was not visible once i ordered i wanted to check other details like colour bleed ,fabric type, etc which i could not. Now problem is the thow bleeds some colour , so cannot use it with white covers or while i am wearing white dress, even any drop of water falling on it scares me. Priduct itself is good though not convenient. Thanks Peeushs”

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Posted 9 months ago

“Hello, I'm very happy with the items I received. But unfortunately I will not order again. Ordering and shipping to France means paying import tax fees amounting in my case to half of the value of my order.”

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Posted 9 months ago

“Expensive .”

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Posted 9 months ago

“Felt the price is too high for the quality of the fabric. Even when it is handmade.”

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Posted 10 months ago

“Thanks for attractive products. A little something to share, since I'm an artist and have travelled widely,seen quality handmade products. Kindly do not use rusty snap lock of spectacle case. Use good quality. There are lose ends in my water hyacinth grass bag. Make is sturdy. This one is fragile. Spoke to your return desk employee too. Thank you.”

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Posted 10 months ago

“Material quality not good u need to improve quality ..price was very high ....and ya packing is good 👍😊”

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Posted 10 months ago

iTokri आई.टोकरी is rated 4.7 based on 12,480 reviews