iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.66

4.7 Rating 11,660 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 11,660 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 15th September 2025

242

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good morning dear Team It has been immense pleasure to be with you since last few years and everytime your products were amazing and lively. This time I purchased two sarees, one is wonderful but the another one is damaged”

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Posted 1 year ago

“Have bought quite a few kurta materials from itokri. And have always been satisfied. This time ordered 2 shibori tie n dye kurta pieces. And one had a tear. Certainly not expected from a supplier as reputed as itokri”

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Posted 1 year ago

“I purchased a pouch and water bottle cover. The zipper of the pouch was of poor quality. Fabric of the water bottle holder was flimsy dupatta material.. not appropriate for a bottle holder, So was the handle, it would definitely not be able to hold the weight of a 1 liter bottle. ITokri was prompt and arranged a return. I would love to give another chance but please improve the quality of zippers and handles and fabric.”

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Posted 1 year ago

“A new journey started with lots of enthusiasm got stressful due to transport provider. Parcel was a week late but when I received it, I forgot the grudged as my order was too beautiful.On the top of all,I admire the way ITokri is aware of environment. Your packing became an example for my student of environmental science. Thank you”

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Posted 1 year ago

“Fabrics are great but customer service needs to improve. They hardly reply to our messages.”

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Posted 2 years ago

“Though the product is of good quality but I think it is little overpriced.”

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Posted 2 years ago

“The ordering experience was smooth and the delivery was quick too. I bought 4 bedcovers. I was a bit disappointed because one of them had 2-3 stains and the color seemed a bit faded than what I saw in the pictures.”

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Posted 2 years ago

“While booking, you asked the receiver's address and phone number, which is relevant. But it was extremely embarrassing for me know later that the receiver ( who was being gifted the product) is receiving all the details of my shopping. Why was all my order information along with price being sent to the receiver's phone number? That's an absolute ridiculous practice. Please try to make amendments to your system so that all this information is not sent to the receiver's number. Also, your WhatsApp customer executives took their own sweet time in responding. My first experience with ITokri was pretty good but sorry to say, I'm not happy with the service this time.”

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Posted 2 years ago

“are not pu experience is o.k. But if the colours of fabrics”

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Posted 2 years ago

“Recently had an experience with itokri which never happened before. Ordered some items online, from the website of itokri and the next day I was informed that the ordered item was out of stock/ in inadequate quantity. I was requested to change my order what I did once and cancelled the order on another occasion. Please update your website regularly because customers are ordering on the basis of information given there.”

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Posted 2 years ago

“High prices but not always the products are as shown in the images.”

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Posted 2 years ago

“This bag is smaller than what the image shows”

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Posted 2 years ago

“I bought cotton pants. They fit well, look well. However the material is too thin. I've a fear in my head that it'll tear very quickly. If you can improve the material quality then it will be great. The pants will also last longer.”

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Posted 2 years ago

“I can't give a product review bc I haven't received it yet. I've made many purchases from India and despite being a foreign purchase I've come across faster deliveries. I ordered on 20th July btw :( I hope you can improve the overseas shipment methods for the next(s). Otherwise, looking forward to receiving my parcel.”

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Posted 2 years ago

“Product is ok but I felt it's too expensive.”

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Posted 2 years ago

“Fitting issue.”

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Posted 2 years ago

“दोनो धारवाड़ कुर्ता अच्छा था।। रंग भी।। अक्सर मोबाइल मे रंग अलग दिखता है तो थोड़ी चिंता थी कि कही रंग अलग ना हो जो देखा था । पर रंग वही हुबहू मिला। पर डिलीवरी मे आपने देर कर दी।। लगभग 15 दिन जो की इतना नहीं लगता हैं। ना कोई ऑर्डर का स्टेटस ना डिलीवरी का पता। कम से कम इस चीज मे सुधार होना चाहिए कि कस्टमर को अपने ऑर्डर का पता हो कि वो किस स्टेज मे है।। ये ना नकारात्मक सुझाव नही हैं पर दिल से अच्छा लगा आपके हर एक प्रोडक्ट को देखकर ।। बहुत अच्छे है कपड़े। आगे भी मे आपके यहां से शॉपिंग करता रहूंगा। पर ऑर्डर समय पर आ जाए।। 🙂 धन्यवाद सहित दीप्रियांका”

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Posted 2 years ago

“I ordered some homemade soaps and received them in good time. Packaging was fancy but sadly the quality of the eoaps isn't good at all for the price . The perfume not authentic and nothing like the good soaps we get in Bangalore from Khadi and others! The sandal wood ppfragrance is nothing like sandalwood and Patchouli is most artificial. I'm sad to have wasted money on such soaps. I can't give them as gifts!”

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Posted 2 years ago

“I had ordered bag work done by pipli art Orissa received it but not in the colour which was ordered itokri team assisted for return and amt they will refund Team is very cooperative Have ordered many times from them”

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Posted 2 years ago

“The neck piece is very pretty....but little dissappointed with the thread of the necklace.it is a black thread but the colour has faded and it decreases the beauty of the whole piece”

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Posted 2 years ago

iTokri आई.टोकरी is rated 4.7 based on 11,660 reviews