iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.66

4.7 Rating 11,530 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 11th February 2025

239

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabrics are great but customer service needs to improve. They hardly reply to our messages.”

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Posted 1 year ago

“Though the product is of good quality but I think it is little overpriced.”

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Posted 1 year ago

“The ordering experience was smooth and the delivery was quick too. I bought 4 bedcovers. I was a bit disappointed because one of them had 2-3 stains and the color seemed a bit faded than what I saw in the pictures.”

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Posted 1 year ago

“While booking, you asked the receiver's address and phone number, which is relevant. But it was extremely embarrassing for me know later that the receiver ( who was being gifted the product) is receiving all the details of my shopping. Why was all my order information along with price being sent to the receiver's phone number? That's an absolute ridiculous practice. Please try to make amendments to your system so that all this information is not sent to the receiver's number. Also, your WhatsApp customer executives took their own sweet time in responding. My first experience with ITokri was pretty good but sorry to say, I'm not happy with the service this time.”

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Posted 1 year ago

“are not pu experience is o.k. But if the colours of fabrics”

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Posted 1 year ago

“Recently had an experience with itokri which never happened before. Ordered some items online, from the website of itokri and the next day I was informed that the ordered item was out of stock/ in inadequate quantity. I was requested to change my order what I did once and cancelled the order on another occasion. Please update your website regularly because customers are ordering on the basis of information given there.”

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Posted 1 year ago

“High prices but not always the products are as shown in the images.”

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Posted 1 year ago

“This bag is smaller than what the image shows”

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Posted 1 year ago

“I bought cotton pants. They fit well, look well. However the material is too thin. I've a fear in my head that it'll tear very quickly. If you can improve the material quality then it will be great. The pants will also last longer.”

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Posted 1 year ago

“I can't give a product review bc I haven't received it yet. I've made many purchases from India and despite being a foreign purchase I've come across faster deliveries. I ordered on 20th July btw :( I hope you can improve the overseas shipment methods for the next(s). Otherwise, looking forward to receiving my parcel.”

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Posted 1 year ago

“Product is ok but I felt it's too expensive.”

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Posted 1 year ago

“Fitting issue.”

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Posted 1 year ago

“दोनो धारवाड़ कुर्ता अच्छा था।। रंग भी।। अक्सर मोबाइल मे रंग अलग दिखता है तो थोड़ी चिंता थी कि कही रंग अलग ना हो जो देखा था । पर रंग वही हुबहू मिला। पर डिलीवरी मे आपने देर कर दी।। लगभग 15 दिन जो की इतना नहीं लगता हैं। ना कोई ऑर्डर का स्टेटस ना डिलीवरी का पता। कम से कम इस चीज मे सुधार होना चाहिए कि कस्टमर को अपने ऑर्डर का पता हो कि वो किस स्टेज मे है।। ये ना नकारात्मक सुझाव नही हैं पर दिल से अच्छा लगा आपके हर एक प्रोडक्ट को देखकर ।। बहुत अच्छे है कपड़े। आगे भी मे आपके यहां से शॉपिंग करता रहूंगा। पर ऑर्डर समय पर आ जाए।। 🙂 धन्यवाद सहित दीप्रियांका”

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Posted 1 year ago

“I ordered some homemade soaps and received them in good time. Packaging was fancy but sadly the quality of the eoaps isn't good at all for the price . The perfume not authentic and nothing like the good soaps we get in Bangalore from Khadi and others! The sandal wood ppfragrance is nothing like sandalwood and Patchouli is most artificial. I'm sad to have wasted money on such soaps. I can't give them as gifts!”

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Posted 1 year ago

“I had ordered bag work done by pipli art Orissa received it but not in the colour which was ordered itokri team assisted for return and amt they will refund Team is very cooperative Have ordered many times from them”

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Posted 1 year ago

“The neck piece is very pretty....but little dissappointed with the thread of the necklace.it is a black thread but the colour has faded and it decreases the beauty of the whole piece”

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Posted 1 year ago

“I bought a kurta. Material was not as shown. It was OK but I was dissapointed because it was a little coarser that the picture. Colour was a deeper blue. The price, Rs. 1599 is quite high, so I had expected better quality.”

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Posted 1 year ago

“I bought 2 kalamkari sarees. Colours are slightly dull in real. Not as bright as shown on website. But the customer service is brilliant! Always get a quick and helpful response from the team. But the price i paid for the kalamkaris is cheaper than elsewhere so i consider it okay for the price i paid. Thank you so much for the beautiful cushion cover (a surprise) and the hand written note. That gave me a raw, cosy feel of back home. Thank You.”

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Posted 1 year ago

“Design and fabric are really good. Kurta size is fine, but pant size is quite small and inflexible for corresponding size.”

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Posted 2 years ago

“My most recent purchase was a purple cotton stiched kurta... very poor sizing. Trying to redo the Kurta to fit me . Pls correct the size chart on your site. Thanks.”

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Posted 2 years ago

iTokri आई.टोकरी is rated 4.7 based on 11,530 reviews