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iTokri आई.टोकरी Reviews

4.7 Rating 12,052 Reviews
93 %
of reviewers recommend iTokri आई.टोकरी
4.7
Based on 12,052 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read iTokri आई.टोकरी Reviews
iTokri आई.टोकरी 5 star review on 9th March 2026
Gaitri Pagrach-Chandra
iTokri आई.टोकरी 5 star review on 1st March 2026
Anonymous
iTokri आई.टोकरी 5 star review on 20th February 2026
Beth Zalotockyj
iTokri आई.टोकरी 5 star review on 20th February 2026
Beth Zalotockyj
iTokri आई.टोकरी 5 star review on 20th February 2026
Beth Zalotockyj
iTokri आई.टोकरी 5 star review on 20th February 2026
Beth Zalotockyj
iTokri आई.टोकरी 5 star review on 20th February 2026
Beth Zalotockyj
262
Anonymous
Anonymous  // 01/01/2019
I have ordered stuff from itokri before as well and it has always been a good experience but this time it was different. I had ordered three pintuck 2 metre fabrics..The red and white had good breadth but the yellow one was shorter. Now I have to order half a meter more of the same colour and that means more waiting time. Not expected of a website as good as itokri
Helpful Report
Posted 1 year ago
2 of the kurtas ran color upon the first wash. There was a breach in communication between customer service and the tailor involved when the garment was being stitched. This requires remediation to ensure a high quality of customer service and satisfaction. Sincere thanks for allowing us to write a candid review.
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Posted 1 year ago
The material of bagh dupatta has deteriorated.
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Posted 1 year ago
The kurta I received is a pure rajasthani cotton and I liked it. The only drawback is fitting. It's just straight cut no shape at all. Hope you take it as a good feedback. Thank you.
Helpful Report
Posted 1 year ago
I recently bought some items that were available for immediate dispatch. However the shipment was nottpicked up by the courier company for 2-3 days and i had to make several calls to have the consignment shipped. Your backend operations must be improved and reviewed periodically. Dress materials are too expensive.
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Posted 1 year ago
Not as shown in the picture
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Posted 2 years ago
I love a-line kurtas. Perfect fit. Fantastic fabric. Only problem is they accept returns as they told on the website. They would make a big fuzz if u request for a return. Vaiahsali and priyanka two head of sales team. Really lovely and helpful girls, yet they do argue request for a return.
Helpful Report
Posted 2 years ago
Although the quality of fabric is good, I was not really happy with the colors and pattern sent to me in the assorted combo. The website picture is different and I understand this is for reference. But I buy after I visually like a product, so receiving colors that I do it like or prefer in my face, really disappointed me. From all the masks, there is only 1 that I like, as such it’s a waste for me. You may not post this review, that’s okay… I wanted to bring it to your attention, that’s all. I prefer pleated masks and imho the choice is very minimal on your website. Thank you.
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Posted 2 years ago
Expensive comparing its quality..
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Posted 2 years ago
The last time I bought fabric from iTokri, a part of the corner was cut off. So I was a bit wary of buying again. But this time, it was satisfactory
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Posted 2 years ago
Itokri team is bringing beautiful simple pure cotton material to the public. This is a very good made in India venture and must be supported to ensure synthetic free fabric for all Bharatwasis. Jai Hind
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Posted 2 years ago
Colour is fading,cloth is very harsh
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Posted 2 years ago
Although i loved the products ordered from this site, packaging could be better. Didn't like the packaging and presentation.
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Posted 2 years ago
I have earlier purchased kutchi white shawl from Kutch. This is excellent quality and thickness and I still use it. The stole purchased from you is quite thin compared to the shawl I have and not as I expected. The cost for the stole is also too high compared to the thickness and quality.
Helpful Report
Posted 2 years ago
The quality of product is good. But the price is too high. I appreciate the effort that gies inti handmade products. But consideration for pricing also needed. Paying 1590 for a stole is not worth it price wise. Otherwise everything is good.
Helpful Report
Posted 2 years ago
You have a major major issue with your delivery partner who operates out of the city zones . Its a massive issue and needs to be resolved .
Helpful Report
Posted 2 years ago
I had ordered a sanganeri floral stole but it's turned out to be short length not enough for a stole n i returned it but they are taking longer time for refund..
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Posted 2 years ago
I picked up some clip on nose pins . They are ok . The workmanship isn’t very crafty and fine . They don’t look eye catching . The ends of the other side that goes inside the nose are not safely enamelled that it hurts the skin . Overall not very beautiful pieces . First time itokri fossa disappointed me
Helpful Report
Posted 2 years ago
I purchased a fabric on January 28 th 2021 the quality of the fabric is very poor when I gave that fabric for stitching that fabric is suited for embroidery work cloth is getting damaged when they started doing embroidery work. I purchased so many fabrics but I did not face any bad luck experience but I faced problem with this fabric.
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Posted 2 years ago
लेंथ कम थी क्वाल्टी अच्छी है बहुत ही अच्छा है सुंदर है
Helpful Report
Posted 2 years ago
iTokri आई.टोकरी is rated 4.7 based on 12,052 reviews