iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.66

4.7 Rating 11,530 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 11th February 2025

239

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of product is good. But the price is too high. I appreciate the effort that gies inti handmade products. But consideration for pricing also needed. Paying 1590 for a stole is not worth it price wise. Otherwise everything is good.”

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Posted 1 year ago

“You have a major major issue with your delivery partner who operates out of the city zones . Its a massive issue and needs to be resolved .”

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Posted 1 year ago

“I had ordered a sanganeri floral stole but it's turned out to be short length not enough for a stole n i returned it but they are taking longer time for refund..”

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Posted 1 year ago

“I picked up some clip on nose pins . They are ok . The workmanship isn’t very crafty and fine . They don’t look eye catching . The ends of the other side that goes inside the nose are not safely enamelled that it hurts the skin . Overall not very beautiful pieces . First time itokri fossa disappointed me”

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Posted 1 year ago

“I purchased a fabric on January 28 th 2021 the quality of the fabric is very poor when I gave that fabric for stitching that fabric is suited for embroidery work cloth is getting damaged when they started doing embroidery work. I purchased so many fabrics but I did not face any bad luck experience but I faced problem with this fabric.”

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Posted 1 year ago

“लेंथ कम थी क्वाल्टी अच्छी है बहुत ही अच्छा है सुंदर है”

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Posted 1 year ago

“your online product must show the count and std weight per mtr with the price so that the purchaser will at least know the base quality and there will low rate of returning the product. we experience all other OK AT THIS STAGE.”

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Posted 1 year ago

“I ordered wrong size and to return or atleast exchange the product no one responded either in whatsapp or on mail, They earlier responded on whatsapp but when it came to exchange they dont respond. Happy with the product quality but its on no use as I ordered wrong size”

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Posted 1 year ago

“Main problem of itokri.com is a communication gap between the customer and itokri team. What I've faced during my recent order. After receiving order confirmation there was no communication for two weeks.When I got back to the itokri team they informed my order has been lost by the courier service. After my communication they again despatched my order.So please make sure order reaches on time and if there is any problem regarding orders please let the know customer know about it.Otherwise product quality is good packaging was nice Thank itokri. Com.”

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Posted 1 year ago

“I am a client of itokri since long. The cost of products has got increased but quality is not maintained.”

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Posted 1 year ago

“Colour is faded”

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Posted 1 year ago

“I had ordered a creme silk kurta #650393 - Recd one in olive color. There seems to be no way of initiating a return/exchange. Please let me know how I can get it exchanged or a refund of the amount paid.”

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Posted 1 year ago

“I found it extremely expensive for the workmanship and the material used. Sorry. Not a good experience. Couldn't even find a return option ! Disappointed.”

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Posted 1 year ago

“The materials are authentic. But the time to attend to the order and the response time to calls and messages has been very poor.”

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Posted 1 year ago

“It's very short length and width too ,fragile cloth too , Coming to print I'm not satisfied. Totally I'm not satisfied with the product which you displayed in advertising and which I got .”

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Posted 1 year ago

“The products are awsome.. But unfortunately I got a different colour earrings in single pair.... But neway products are good, so i didn't return... Please try to check the colour properly before despatching to customers bz it takes so many days in revieving the product and we don't want again to put for return andbwait again another few weeks... Otherwise good service.”

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Posted 1 year ago

“good morning dear Team It has been immense pleasure to be with you since last few years and everytime your products were amazing and lively. This time I purchased two sarees, one is wonderful but the another one is damaged”

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Posted 1 year ago

“Have bought quite a few kurta materials from itokri. And have always been satisfied. This time ordered 2 shibori tie n dye kurta pieces. And one had a tear. Certainly not expected from a supplier as reputed as itokri”

Helpful Report

Posted 1 year ago

“I purchased a pouch and water bottle cover. The zipper of the pouch was of poor quality. Fabric of the water bottle holder was flimsy dupatta material.. not appropriate for a bottle holder, So was the handle, it would definitely not be able to hold the weight of a 1 liter bottle. ITokri was prompt and arranged a return. I would love to give another chance but please improve the quality of zippers and handles and fabric.”

Helpful Report

Posted 1 year ago

“A new journey started with lots of enthusiasm got stressful due to transport provider. Parcel was a week late but when I received it, I forgot the grudged as my order was too beautiful.On the top of all,I admire the way ITokri is aware of environment. Your packing became an example for my student of environmental science. Thank you”

Helpful Report

Posted 1 year ago

iTokri आई.टोकरी is rated 4.7 based on 11,530 reviews