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iTokri आई.टोकरी Reviews

4.7 Rating 11,376 Reviews

94 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

4.7

Based on 11,376 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 4th April 2024

iTokri आई.टोकरी 5 star review on 4th April 2024

iTokri आई.टोकरी 5 star review on 4th April 2024

iTokri आई.टोकरी 5 star review on 28th March 2024

iTokri आई.टोकरी 5 star review on 21st March 2024

Bhavya Patneedi

iTokri आई.टोकरी 5 star review on 4th March 2024

iTokri आई.टोकरी 5 star review on 27th February 2024

Mamata Mukhopadhyay

229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“your online product must show the count and std weight per mtr with the price so that the purchaser will at least know the base quality and there will low rate of returning the product. we experience all other OK AT THIS STAGE.”

Posted 5 months ago

“I ordered wrong size and to return or atleast exchange the product no one responded either in whatsapp or on mail, They earlier responded on whatsapp but when it came to exchange they dont respond. Happy with the product quality but its on no use as I ordered wrong size”

Posted 5 months ago

“Main problem of itokri.com is a communication gap between the customer and itokri team. What I've faced during my recent order. After receiving order confirmation there was no communication for two weeks.When I got back to the itokri team they informed my order has been lost by the courier service. After my communication they again despatched my order.So please make sure order reaches on time and if there is any problem regarding orders please let the know customer know about it.Otherwise product quality is good packaging was nice Thank itokri. Com.”

Posted 5 months ago

“I am a client of itokri since long. The cost of products has got increased but quality is not maintained.”

Posted 5 months ago

“Colour is faded”

Posted 5 months ago

“I had ordered a creme silk kurta #650393 - Recd one in olive color. There seems to be no way of initiating a return/exchange. Please let me know how I can get it exchanged or a refund of the amount paid.”

Posted 5 months ago

“I found it extremely expensive for the workmanship and the material used. Sorry. Not a good experience. Couldn't even find a return option ! Disappointed.”

Posted 6 months ago

“The materials are authentic. But the time to attend to the order and the response time to calls and messages has been very poor.”

Posted 6 months ago

“It's very short length and width too ,fragile cloth too , Coming to print I'm not satisfied. Totally I'm not satisfied with the product which you displayed in advertising and which I got .”

Posted 6 months ago

“The products are awsome.. But unfortunately I got a different colour earrings in single pair.... But neway products are good, so i didn't return... Please try to check the colour properly before despatching to customers bz it takes so many days in revieving the product and we don't want again to put for return andbwait again another few weeks... Otherwise good service.”

Posted 6 months ago

“good morning dear Team It has been immense pleasure to be with you since last few years and everytime your products were amazing and lively. This time I purchased two sarees, one is wonderful but the another one is damaged”

Posted 7 months ago

“Have bought quite a few kurta materials from itokri. And have always been satisfied. This time ordered 2 shibori tie n dye kurta pieces. And one had a tear. Certainly not expected from a supplier as reputed as itokri”

Posted 7 months ago

“I purchased a pouch and water bottle cover. The zipper of the pouch was of poor quality. Fabric of the water bottle holder was flimsy dupatta material.. not appropriate for a bottle holder, So was the handle, it would definitely not be able to hold the weight of a 1 liter bottle. ITokri was prompt and arranged a return. I would love to give another chance but please improve the quality of zippers and handles and fabric.”

Posted 7 months ago

“A new journey started with lots of enthusiasm got stressful due to transport provider. Parcel was a week late but when I received it, I forgot the grudged as my order was too beautiful.On the top of all,I admire the way ITokri is aware of environment. Your packing became an example for my student of environmental science. Thank you”

Posted 7 months ago

“Fabrics are great but customer service needs to improve. They hardly reply to our messages.”

Posted 7 months ago

“Though the product is of good quality but I think it is little overpriced.”

Posted 7 months ago

“The ordering experience was smooth and the delivery was quick too. I bought 4 bedcovers. I was a bit disappointed because one of them had 2-3 stains and the color seemed a bit faded than what I saw in the pictures.”

Posted 7 months ago

“While booking, you asked the receiver's address and phone number, which is relevant. But it was extremely embarrassing for me know later that the receiver ( who was being gifted the product) is receiving all the details of my shopping. Why was all my order information along with price being sent to the receiver's phone number? That's an absolute ridiculous practice. Please try to make amendments to your system so that all this information is not sent to the receiver's number. Also, your WhatsApp customer executives took their own sweet time in responding. My first experience with ITokri was pretty good but sorry to say, I'm not happy with the service this time.”

Posted 7 months ago

“are not pu experience is o.k. But if the colours of fabrics”

Posted 7 months ago

“Recently had an experience with itokri which never happened before. Ordered some items online, from the website of itokri and the next day I was informed that the ordered item was out of stock/ in inadequate quantity. I was requested to change my order what I did once and cancelled the order on another occasion. Please update your website regularly because customers are ordering on the basis of information given there.”

Posted 8 months ago

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iTokri आई.टोकरी is rated 4.7 based on 11,376 reviews