iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.66

4.7 Rating 11,530 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 11th February 2025

239

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi its been pleasant experience ordering from itokri. U have amazing collection in kurtas in bagh, ajrakh. But delivery time seems little more.”

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Posted 2 years ago

“The color on sight was bright red bandhni dress & I received dark maroon. Please check what is ordered before delivering”

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Posted 2 years ago

“Total order for fabrics egg came to £45.80 however it cost me £63.41 in post and packing then £4 for the money to be converted, whilst the fabric pieces are lovely I won't be ordering again due to the huge post and packaging costs.”

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Posted 2 years ago

“Thank you for the delivery. I hope the quality improves in the future. Compared to the price the quality of the products were not reaching the expectations. The packaging of the products and delivery was significantly lower in standard. We wish iTokri well for the future.”

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Posted 2 years ago

“I appreciate a quicker delivery...”

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Posted 2 years ago

“I have been purchasing products from itokri since it’s launch. I’ve trusted their authenticity and made many purchases big and small over the years. I’ve always been a happy customer up until my last experience. Products going out of stock days after a purchase has been made ( there should be a better inventory management), product not entirely matching the picture shown and the fitting not being the same as described in the size chart etc have all been a very disappointing experience. Don’t know if I’m convinced I’ll shop again.”

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Posted 2 years ago

“You guys are very sweet. I really appreciated your note and free gift. I'm sorry but I was disappointed in the quality of my order. I sampled your incense years ago and really liked it. This recent purchase seemed old. It had a bite to it. That's the only way I can describe it. The odor was very faint. I had to light 5 or 6 sticks on order to smell anything. Especially the Tuberose. It has no rose fragrance at all. I remembered previously that I really liked it. The free gift turned out to be the only one I liked. I'm sorry. Your customer service is excellent and I appreciate your earnestness.”

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Posted 2 years ago

“Good fabric But need to improve upon following things 1.bodice pattern should b accurate and standard.2.use good lining material for cuff n collar.”

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Posted 2 years ago

“The products were good. However I was told after my ordering and payment that the item was available only as 2 pieces! I had to settle for some other item for the same value which was not my preferred choice. Disappointed.”

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Posted 2 years ago

“Hi, I have been a regular customer since the start of itokri and have recommended it to so many friends! For the first time, I was disappointed with the quality of products sent. It would be best if the envelopes’ design could be pre-selected instead of sending assorted ones. Some kalamkari envelopes I got at were of very poor quality. I even got 2 envelopes of the same design! I wish I had received ones of higher quality and better designs. Please ensure that customer can select the designs they want. Thank you.”

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Posted 2 years ago

“not worth for cost and meterial quality is not good”

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Posted 2 years ago

“I bought a cotton salwar. Design was good. But the fabric was really thin. It would have been a perfect product if the fabric was a lil thick.”

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Posted 2 years ago

“Material is average....I ordered 3 kurtas...in which one kurta had incorrect measurement..despite telling I'm 2xl...it wasn't 2xl... disappointed”

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Posted 2 years ago

“Do not use this site for sending international shipments or gifts. They give you a tracking number which is useless. If you follow up they send another tracking number and duties are charged from the recipient and there is no option for the sender to pay. Call centre gives conflicting information. Products are good but use them only for domestic shipments”

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Posted 2 years ago

“Colour fade”

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Posted 2 years ago

“This was my first order after multiple research with iTokri A lot needs to be improved. I bought 6 cushion covers- 4 from one set and 2 another. I ended up with 4 diff sizes ranging between 14 inches to 15.5 inches. No two are alike. The stitching is not good and the way the zip is placed, may not last long. They sent a personal handwritten note thanking- which was nice. It is not about the price- but Rs125/ cushion cover for shibori where the price / meter is about Rs 120/ and workmanship is poor is not worth it. I will not recommend and not shop until I know the quality is improved. Sudha Thomas”

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Posted 2 years ago

“Thanks for the product items and surprise gift as a complementary”

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Posted 2 years ago

“I have bought 3 printed cotton skirts two weeks ago based on a similar skirt I had bought in January 2022. Each skirt cost Rs. 899, which is quite expensive for a skirt of that quality. But I was even more disappointed with the size. The first one fit me quite well. But the recently purchased skirts are almost 30 cm smaller at the waist. It seems like iTokri has no quality check on the products it sells. This should be done in future.”

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Posted 2 years ago

“Great product! Nice fabric but delivery is extremely slow! I think you can improve with better courier partners. Redacting 2 stars only for the slow delivery”

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Posted 2 years ago

“I have bought quite many items on your portal from materials, to napkins, hand hammered pital masala boxes, dupattas and sarees. Mostly these were good purchases. However I was most recently disappointed by the sarees I bought a few days ago. One Kanchipuram cotton saree was shown as purple with a pink border; what I received was midnight blue with a virulent rani pink border. Another turquoise green Kanchpuram saree was shown with a narrow silver zari border; what I received was a big silver border; the "pure art silk" grey and pink saree was extremely fragile and thin liable to tear on wearing. Hence, I am dejected and therefore unlikely to buy any sarees or fabrics from itokri.com in future. Please could you try and be correct and precise in depicting on your portal?”

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Posted 2 years ago

iTokri आई.टोकरी is rated 4.7 based on 11,530 reviews