iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.66

4.7 Rating 11,375 Reviews

94 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 11,375 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 4th April 2024

Sakshi Nigam

iTokri आई.टोकरी 5 star review on 28th March 2024

229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not good. The clips around the nose started loosening up and does not stay at one place.”

Helpful Report

Posted 2 years ago

“I ordered the mask,it was dirty when received. Actually It looked like used mask!! Masks are non returnable so itokri refunded the price of mask but not the shipping charge.”

Helpful Report

Posted 2 years ago

“My experience was not as pleasant as others. The quality was not up to the mark given the price I paid. Material shrunk and faded after first wash. However,I want to mention the persistent customer service where they partly refunded the amount. I would advise the customers to utilise the return policy in case they are not sure of the quality of the product.”

Helpful Report

Posted 3 years ago

“Very delicate, broke after single use, disappointed”

Helpful Report

Posted 3 years ago

“Very lazy about dispatching the order.. I am staying in gwalior but still it takes 10 days to deliver”

Helpful Report

Posted 3 years ago

“The colours of all the masks come out. The material is not of good quality.”

Helpful Report

Posted 3 years ago

“My second order was of poor quality. Five-pack masks were of same faded dull Brown colour and very smelly. Very disappointed. Won’t order further.”

Helpful Report

Posted 3 years ago

“Very expensive masks- I've ordered from you guys before, but the prices seem to have skyrocketed for no reason it seems”

Helpful Report

Posted 3 years ago

“Ok product nothing so great”

Helpful Report

Posted 3 years ago

“The shipment took 10 or more days to reach. Do understand the ongoing situation but no products ordered online are taking such a long time”

Helpful Report

Posted 3 years ago

“It was a nice experience in terms of quality , but I am disappointed regarding the order received. I ordered variation of colours but I recieved 10 pieces with 3-4 colours, that too rarely any matched with the picture given. Repetition of colours is of no use to me. I thought this site will be different than other sites where I faced the same issue, but it proved to be a disappointment again. But the best part is when I raised the complaint on call, they immediately resolved it by offering refund for the order. Thank u itokri for taking care of customer till satisfaction. I will next time place the order with less no. of masks, so that there is less chance of repitition.”

Helpful Report

Posted 3 years ago

“Not worth it. Small, uncomfortable masks. Don't recommend these at all.”

Helpful Report

Posted 3 years ago

“The fabric was the same colour & patten, but cloth quality averagev, very dull with poor quality printing. Really unexpected, had ordered after going through d reviews. Show quoted text Hello, I'm quite relieved & happy at d way d itokri team is following up to help me get out of the situation. Proactive & positive. Happy customer! Warm regards Neelu Sharma +91 9810879163 ---------- Forwarded message ---------- From: Kickstart Placements To: "iTokri.com - REVIEWS.io" Cc: Bcc: Date: Tue, 21 Jul 2020 16:38:39 +0530”

Helpful Report

Posted 3 years ago

“the prints on the masks were nice and great service from.them”

Helpful Report

Posted 3 years ago

“The first time I bought these masks, I was very happy. But highly disappointed this time. There is no consistency in size or material. Some masks are too small, some are too thick. One of the masks doesn't even cover nose and mouth. You guys need to maintain quality standards while making and check everything before sending out.”

Helpful Report

Posted 3 years ago

“Size of mask is not proper. As width is very less. Not cover face properly. So doesn't looks good on face.despite good design.”

Helpful Report

Posted 3 years ago

“I have ordered 25 masks, cost of Rs.930, very poor quality of earloops, not at all comfortable. Except cloth quality. I have wasted my money and I didn't like the masks, even my family also not liked. Even not using those masks. Two days back I have ordered from another seller Lenin masks, which were good and comfortable.”

Helpful Report

Posted 3 years ago

“Quality of face mask is not upto the mark”

Helpful Report

Posted 3 years ago

“The masks are vdry poor in quality, the elastic has turned and is of poor quality, it has shorter length than what is required hence it tugs at years and slips away. One is constantly struggling to keep tje mask on.”

Helpful Report

Posted 3 years ago

“It takes too much time to deliver the order”

Helpful Report

Posted 3 years ago

iTokri आई.टोकरी is rated 4.7 based on 11,375 reviews