Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.65

“De stoffen zijn prachtig, daar is niets op af te keuren. Echter had ik mij niet gerealiseerd dat jullie een kleinere stofbreedte hebben. Het is nu puzzelen om uit 1.5 meter stof een blouse te halen. Helaas zal ik niet meer bij Itokri kopen. Ik had voor 100 euro gekocht (In totaal 4 meter stof), daardoor hoefde ik geen verzendkosten te betalen. Maar moest daarop nog 45 euro invoerrechten betalen. Dus ik was niet bepaald goedkoop uit. De informatie daarover zou op de site wat duidelijker moeten zijn.”

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Posted 3 weeks ago

Hallo, Hartelijk dank dat u de tijd heeft genomen om uw feedback met ons te delen. Het doet ons goed om te horen dat u de stoffen prachtig vindt. Het spijt ons dat de stofbreedte voor u onverwacht kwam en dat dit het maken van uw blouse zo lastig maakt. We begrijpen heel goed dat de breedte van de stof een belangrijke informatie is bij het bestellen. Uw opmerking hierover is heel terecht en we zullen ervoor zorgen dat deze informatie op onze website duidelijker wordt vermeld. Ook begrijpen we uw teleurstelling over de €45 aan invoerrechten. Hoewel deze kosten door de douane van het land van bestemming worden bepaald en helaas buiten onze directe controle vallen, begrijpen we dat dit voor u als een onverwachte extra kostenpost voelt. We zullen ook kijken hoe we hierover vooraf duidelijker kunnen communiceren. Het spijt ons oprecht dat deze ervaring ervoor heeft gezorgd dat u niet meer bij iTokri wilt bestellen. We waarderen uw eerlijke feedback en zullen deze zeker gebruiken om onze informatie en service te verbeteren. Nogmaals bedankt voor uw feedback en voor het vertrouwen dat u in iTokri heeft gesteld.

Posted 3 weeks ago

“Not as expected”

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Posted 3 weeks ago

“Received delivery Out of six pieces table mats set found one piece of different color Need to be exchanged”

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Posted 3 weeks ago

We’re sorry for the inconvenience. Our concerned team member will get in touch with you and assist you with the exchange. We request you to kindly allow us up to 12 hours to resolve this for you. Thank you for your patience and understanding.

Posted 3 weeks ago

“I am absolutely satisfied with all my purchases with i tokri.”

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Posted 3 weeks ago

Thank you so much for your kind words! ❤️ We’re truly happy to know that you’ve been absolutely satisfied with your purchases from iTokri. It means a lot to have you with us, and we look forward to bringing you many more beautiful handmade finds.

Posted 3 weeks ago

“Bandhaani shawl excellent. Everybody like it. It was appreciated a lot by a lady to whom I gifted to honour her.”

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Posted 4 weeks ago

That makes us so happy to hear! ❤️ We’re delighted that the Bandhani shawl was loved by everyone and, most importantly, appreciated by the lady you gifted it to. What a lovely way to honour someone special. Thank you for letting us be a small part of that moment.

Posted 3 weeks ago

“this was my first order from itokri, and i’m genuinely very happy with the whole experience. i had an issue with my previous order, which was canceled, so i placed a new order and contacted them regarding the cancellation and refund. they were very attentive, communicated clearly, and resolved everything remarkably quickly. throughout the whole process, they always answered all of my questions whenever i contacted them by email, and i never felt like any of my messages or concerns were left unanswered. even when i shared some feedback and suggestions, they were very kind and receptive, which i really appreciated. the dupatta itself is truly beautiful, delicate, lightweight, and beautifully crafted. the packaging was lovely, and receiving a handwritten note and a little handmade gift made the experience even more special. i had to pay a fairly high customs fee in brazil, but that was beyond itokri’s control, and the purchase was still absolutely worth it to me. i have nothing negative to say about the company and would happily order from them again.”

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Posted 4 weeks ago

Thank you so much for taking the time to share such a thoughtful review. It truly means a lot to us, especially knowing that your first experience with iTokri felt so smooth and reassuring after the earlier order issue. We’re so glad our team could be there to answer your questions, listen to your feedback, and help resolve everything quickly. And it makes us especially happy to know that the dupatta, its delicate craftsmanship, and even the little details in the package made their way to you with the warmth we hoped for. Thank you for giving us another chance to be part of your journey with iTokri. We’ll be very happy to welcome you back whenever you’re ready. 💛

Posted 4 weeks ago

“I had bought 7 khun fabrics for stitching blouses. They were exactly what I thought they would be, if not netter. Many a times, you do not get this quality in shops. I am so happy that I bought from itokri”

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Posted 4 weeks ago

Thank you so much for sharing this! ❤️ We’re especially happy to hear that the Khun fabrics were just as you imagined and even better. Knowing that the quality stood out to you means a lot to us. We hope they make some lovely blouses and that you enjoy wearing them as much as we enjoyed sending them your way. 🌿

Posted 4 weeks ago

“Always up for supporting small business and local artisans. I have ordered a woman scarf. Scarf is pretty but the pictures are too perfect and the scarf doesn’t look like the pictures. Finishing is not proper. I ordered it to gift it to someone but didn’t like it enough to gift it.”

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Posted 4 weeks ago

“My order of Indian cotton fabrics for dress making and a beautiful bed sheet arrived Very quickly. It was so exciting opening the box to see the lovely colours of everything, it had been difficult to choose a few fabrics from some a wonderful selection available. The customer service is excellent and very helpful and I appreciated the little note of thanks with the order. I will be ordering more.”

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Posted 4 weeks ago

Thank you so much for sharing such a lovely review! ❤️ We’re so happy to hear you enjoyed opening your iTokri package and discovering all those colours and fabrics. We know choosing just a few from the collection isn’t always easy! 😊 And we’re especially glad the little handwritten note and our customer service made your experience feel personal. That means a lot to us. Your words encourage our team and the artisans we work with. We’re so happy to know you’ll be ordering again; we’ll be looking forward to serve you again. ✨

Posted 4 weeks ago

“The blouse is so beautiful and the material is amazing . The design is very nice”

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Posted 4 weeks ago

Thank you so much for your lovely feedback! ❤️ We’re delighted to hear that you loved the blouse, especially the beautiful design and the quality of the material. Your appreciation means a lot to us and to the artisans who bring these creations to life. We hope you enjoy wearing it and look forward to serving you again! 🌸

Posted 4 weeks ago

“This was my first purchase from Itokri, and I am really impressed with the overall experience. The product quality is excellent, exactly as expected, and the delivery was incredibly fast. Everything was smooth and hassle-free. I am very happy with my purchase and will Surely purchase again. ❤️”

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Posted 1 month ago

Thank you so much for your wonderful feedback! ❤️ We’re delighted to know that your first experience with iTokri was smooth and that you loved the quality of your purchase. It makes us especially happy to hear that the fast delivery added to the experience. Your kind words mean a lot to us and to the artisans who create these beautiful pieces. We can’t wait to welcome you back again!

Posted 4 weeks ago

“Very nice fabrics and good delivery times”

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Posted 1 month ago

Thank you so much for your lovely feedback! 💛 We’re delighted to hear that you enjoyed the fabrics and that your order reached you in good time. Your appreciation means a lot to our team and the artisans behind these beautiful creations. We look forward to serving you again!

Posted 4 weeks ago

“Outstanding! As a first time buyer I was quite sceptical on the quality. So I just bought a few metres of Hakoba collection and one of the printed cotton sample from Itokri. It was way beyond my expectations. I am a big fan of organic and natural fabrics. Pure cotton is on my list of favourites. For sometime I just kept looking at the fabric and the smell of the vibrant colours. Vow! It left me so connected with Mother Nature. Itokri is just AMAZING! Beautiful handwritten note truly touched my heart. The handmade earings were an unexpected and cutest surprise that cherished my mood. So much love and care reflects their dedication and commitment. I would just say, Keep shining bright ☀️. May your TOKRI be loaded with wonderful blessings! Best wishes & Loads of Happiness to the ITOKRI team.”

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Posted 1 month ago

Thank you so much for this beautiful and heartfelt message. ❤️ Knowing that you were sceptical as a first-time buyer, and that the fabrics went beyond your expectations, truly means a lot to us. It makes us especially happy to know that the pure cotton, vibrant colours and the feel of the fabric resonated with your love for natural and organic materials. We’re so glad the handwritten note and the little handmade earrings brought you joy too. These small details are our way of making your Tokri feel a little more personal. Your words are a wonderful encouragement for our entire team. Thank you for choosing iTokri, for taking the time to share your experience, and for appreciating the care behind what we do. Wishing you many more beautiful discoveries from our Tokri. ❤️ And yes, we’ll keep shining! ☀️ With lots of gratitude and warm wishes, Team iTokri

Posted 4 weeks ago

“The same product was priced differently when accessing website through different device. I ultimately purchased at the price that was originally visible to me. But it broke trust. Secondly I asked for GST invoice but they still did not share GST invoice although it's been several days since order was delivered.”

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Posted 1 month ago

Thank you for sharing your feedback with us. We understand that seeing different prices on different devices can understandably create confusion and affect your trust in us. As discussed with you over the call, the two prices were based on India and international pricing, which is why the difference appeared. We’re also glad that we could clarify this for you and that the GST invoice was also shared. We hope this clears up the concerns you had regarding the pricing and invoice. If you feel your concern has been addressed, we’d really appreciate it if you could consider revising your feedback. And we’d also love to know how you liked the product itself. Your feedback on the product and your experience with it would mean a lot to us.

Posted 4 weeks ago

“The fabrics are really beyond compare in terms of craftsmanship and selection. I loved the thoughtful handwritten note and the beautiful packaging, too! I’ll be ordering from ITOKRI again!”

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Posted 1 month ago

Thank you so much for your lovely words! ❤️ We’re thrilled that you enjoyed the craftsmanship and variety of our fabrics, and that the handwritten note and packaging added something special to your experience. It means so much to us that you’ll be ordering from iTokri again. We look forward to bringing more beautiful handcrafted treasures your way! 🌸

Posted 1 month ago

“My order arrived in perfect condition and I absolutely love the fabric — the colors and print are even more beautiful in person. Thank you so much, iTokri, for the lovely little gift as well. The handmade bookmark was such a thoughtful and unexpected gesture. ❤️ Thank you for the care and attention you put into your orders. I’m very happy with my purchase and will definitely be back!”

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Posted 1 month ago

Thank you so much for your heartfelt review! ❤️ We’re so happy to hear that you loved the fabric and that the colors and print were even more beautiful in person. It truly means a lot to us that you appreciated the handmade bookmark as well we love adding little thoughtful touches to your iTokri experience. ✨ Thank you for choosing iTokri and for appreciating the care that goes into every order. We’ll be delighted to have you back! 🌸

Posted 1 month ago

“Thanks for sending the articles. One of the piece found too transperant(pink fabric). Blue one is with correct thickness 👍. Bit disappointed with pink fabric..”

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Posted 1 month ago

Thank you for sharing your feedback with us. We’re glad to hear that you found the blue fabric to be of the right thickness, though we’re sorry the pink fabric felt more transparent than you expected. We understand how disappointing that can be. We truly appreciate you bringing this to our attention and will certainly share your feedback with our team. 💛

Posted 1 month ago

“I love the Rakhis, especially the bird one because it's reusable as a keychain. that's pretty cool. Also I always get my brother the same bead Rakhi in different colors.”

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Posted 1 month ago

Thank you so much for sharing this! 💛 We’re delighted that you loved the Rakhis, especially the bird Rakhi and its reusable keychain feature. It’s wonderful to know that our bead Rakhis have become a special tradition for you and your brother, too! Thank you for choosing iTokri to be a part of your celebrations.

Posted 1 month ago

“Lots of variety & good service”

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Posted 1 month ago

Thank you so much for your lovely feedback! ❤️ We’re delighted that you enjoyed our variety and service. Your support means a lot to us, and we look forward to bringing you many more beautiful finds from India!

Posted 1 month ago

“5-star review for my two pieces ordered from Itokri. Both the Kurta and the long dress are well made, out of lovely fabric, and the details, like French seams and well-turned hems, are appreciated. The Medium fit works well for me, but if I had more curves, I would need to go up a size.”

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Posted 1 month ago

Thank you so much for your wonderful 5-star review! ❤️ We’re delighted to know you loved both the kurta and the long dress, and that you appreciated the beautiful fabrics and thoughtful craftsmanship. Details like French seams and well-finished hems are a special part of what we strive to create. Your feedback on the fit and sizing is also truly valuable to us. We’re so happy to have you as part of the iTokri family and hope to bring you many more beautiful pieces!

Posted 1 month ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

iTokri आई.टोकरी Reviews