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iTokri आई.टोकरी Reviews

4.7 Rating 12,307 Reviews
93 %
of reviewers recommend iTokri आई.टोकरी
4.7
Based on 12,307 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read iTokri आई.टोकरी Reviews
We ordered 2 pieces. Though the same range, but one piece the cloth was smoother softer. And the other even though a different print, it was of the same category. The second one is very rough and thick to.touch. much difference between the two pieces. In texture, softness etc
Helpful Report
Posted 1 month ago
Thank you for sharing this honest feedback with us 💛 We completely understand how disappointing it can feel when two fabrics from a similar range feel noticeably different in softness and texture. Since many of our fabrics are handmade and artisan-produced, slight variations can sometimes happen across prints, dyeing processes, or weaving batches but we understand that the difference should not feel too drastic or unexpected. Your feedback genuinely helps us improve how we present fabric texture and feel more clearly on our product pages so customers can make more informed choices. Thank you again for taking the time to share your experience with us.
Posted 2 weeks ago
I have ordered 2.5 meters but recived 2.3 only but it was refunded back corectly. And the service was very nice. The quality of cloth was topnotch.
Helpful Report
Posted 1 month ago
Hello Divya, As discussed earlier, our team has already processed a refund for the shortage in your order. Additionally, we sincerely apologize for the damaged item and have issued a credit note as a gesture of apology. We truly value your understanding and hope to serve you better in the future. Best regards, iTokri.com
Posted 3 weeks ago
Beautiful
Helpful Report
Posted 1 month ago
Thank you so much 💛 So happy to know you found it beautiful ✨ Simple words like these still make our day and encourage the many hands behind every handmade piece 😊
Posted 2 weeks ago
Poor pick up return service
Helpful Report
Posted 1 month ago
We’re sorry the return pickup experience was not smooth initially. Glad the pickup and refund have now been completed, but we completely understand the inconvenience caused in the process. Thank you for your patience and for sharing the feedback with us it helps us improve our service experience further. 💛
Posted 3 weeks ago
“Totally loved my shopping experience 🥰 Fabric quality is just amazing, bilkul premium feel aata hai! Delivery bhi fast thi aur sab kuch perfectly packed tha. Highly recommended 💖”
Helpful Report
Posted 1 month ago
Thank you so much 💛 So glad the fabric felt just right and reached you safely. Means a lot to us!
Posted 1 month ago
I made my first purchase in mid-April and had a truly great experience. The support I received was both friendly and professional throughout the process. My order was shipped on time, and the fabrics I received were exactly as expected in terms of quality and appearance. I highly recommend!
Helpful Report
Posted 1 month ago
Thank you so much for sharing this 💛 We’re really glad your first experience felt smooth from start to finish. From choosing the fabric to receiving it just as expected, that’s exactly how it should be. Hope this is the beginning of many more pieces you’ll enjoy using.
Posted 1 month ago
Lovely and very good quality cotton fabrics, and direct from artisans. Worth the money, would recommend iTokri with full regards.
Helpful Report
Posted 1 month ago
This means a lot to us 💛 Good cotton has a way of speaking for itself: soft, breathable, easy to live with. So glad you felt that, and thank you for valuing the work behind it.
Posted 1 month ago
I absolutely LOVE this company! What a brilliant forward thinking family value enterprise with literally thousands of the most beautiful Indian hand made fabrics to buy. I'm so pleased to make this discovery, I've already had one delivery of dresses and bedsheets, pillows , all hand stamped and truly stunning, Now I've ordered more because the first parcel made me so happy. It arrived faster than I thought, and I enjoyed reading the beautiful writing on the handwritten note, and my lovely free thank you gift. I am already recommending you to everyone I know. Thank you for making my life even more vibrant and colorful xx
Helpful Report
Posted 1 month ago
This truly made our day 💛 There’s something special about opening a parcel and feeling that quiet joy; we’re so glad it reached you that way. From the fabrics to the handwritten note, every part is meant to carry a bit of that feeling. Thank you for bringing it into your home and for sharing it so generously with others.
Posted 1 month ago
Best quality product 👌
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Posted 1 month ago
Thank you so much 💛 So glad you loved the quality, that means everything to us.
Posted 1 month ago
Excellent fabric! Fast and pleasant customer service. I much appriciated the handwritten note that came with the parcel.
Helpful Report
Posted 1 month ago
Thank you so much 💛 So happy you loved the fabric and the little note, it means a lot to us!
Posted 1 month ago
Excellent quality and service
Helpful Report
Posted 1 month ago
Thank you so much 💛 So glad you loved the quality and the experience, that means a lot to us.
Posted 1 month ago
Wonderful products, great communication. I'm so happy with my order. I ordered from France. Everything went smoothly.
Helpful Report
Posted 1 month ago
Thank you so much 💛 So happy everything went smoothly to France, and you loved your order!
Posted 1 month ago
Received beautiful fabrics exactly as expected. Wrapped up very nicely and sweet note and free little gift too. Delivery also as expected. Can't wait to start sewing and will likely order again!
Helpful Report
Posted 1 month ago
Thank you so much 💛 So happy the fabrics, the packing, and the little touches all felt right. Wishing you a lovely time creating with them.
Posted 1 month ago
Dear all, I'm so happy to have purchased some beautiful, high-quality fabrics from you. Your shipping was prompt, and I was able to follow the preparation process and the fabrics' journey step by step. You were very kind in offering me a small gift for my first purchase; I really appreciated it, and I'll be buying from you again soon. Thank you for your kindness and professionalism, and for your magnificent fabrics.
Helpful Report
Posted 1 month ago
Thank you so much for writing this 💛 We’re really glad the fabrics reached you just as you imagined and that you could follow their journey along the way. From the making to the packing, every step is done with care, so it means a lot that you felt it. We’ll be here whenever you come back for more.”
Posted 1 month ago
Authentic and reliable.......
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Posted 1 month ago
Thank you so much 💛 Means a lot!
Posted 1 month ago
I am very happy with my purchase from iTokri. The garments are beautiful and unique. I want to replace all my clothes with ITokri clothes! I love the personal touch and messages. It means something.
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Posted 1 month ago
This is exactly how handmade should feel. Thank you for putting it into words. Looking forward to serving you again soon!
Posted 1 month ago
I recently received my fabric from Itokri. It is beautiful!I cannot wait to sew with it. I will order again.
Helpful Report
Posted 1 month ago
Hello Ji, This made us smile. Thank you for sharing this with us. We’re so glad the fabric reached you well and that you’re happy with it. There’s something special about choosing a fabric and then bringing it to life with your own hands. We’ll be here whenever you’re ready for your next project. Warmly, iTokri Ki Toli
Posted 1 month ago
This was my first order but it won't be my last. Brilliant service from order to delivery. Everything was packaged with care and there was a hand written letter and free gift. The items I ordered were beautiful and very well made. I'm looking forward to ordering again. Thank you :-)
Helpful Report
Posted 1 month ago
Hello Ji, Thank you for your kind words. We’re really glad your first experience with us felt smooth from start to finish. It means a lot that you noticed the packaging, the handwritten note, and the small details. Our team puts care into each order, and it’s good to know it reached you as intended. We hope the pieces you chose bring you joy in everyday use. We’ll look forward to your next visit. Warmly, iTokri Ki Toli
Posted 1 month ago
I am very much pleased and love the sling bags.
Helpful Report
Posted 1 month ago
Thank you so much 💛 So glad you loved the sling bags.
Posted 1 month ago
I like the material which is cotton but I order 2 times both times I found the colours are different as it showed on the app . I am giving one star due to the small gift they send which I appreciate . I also feelliitle more pricey . Tjanks
Helpful Report
Posted 1 month ago
Thank you for sharing this. I’m glad the cotton fabric worked for you, but I understand your concern about the colour difference. We try to keep product photos as accurate as possible, but slight variations can happen due to lighting during photography and screen settings. That said, we take feedback like this seriously and will share it with our team. If the colour felt too different from what you expected, you can reach out to us at +917869955646 and we’ll be happy to look into options for you. On pricing, each piece is handmade in small batches by artisans, which does affect the cost, but we understand how you feel and appreciate you calling it out. And we're glad you liked the small gift. It’s our way of saying thank you. Warmly, iTokri Ki Toli
Posted 1 month ago
iTokri आई.टोकरी is rated 4.7 based on 12,307 reviews