I'm only disappointed with the website interface as it displayed on my Google Pixel phone. I placed an order without seeing the editing pane for all the individual photos. So nearly all my photos were cropped badly. Even though IXXI gave me a discount on reordering, and I did reorder about ten, the more I look at my IXXI, the more photos I wish I had reordered because the were poorly cropped. This probably wouldn't have happened on a laptop, but there was no point at which I was aware I had to scroll down to view all the images to position them. IXXI has a great concept; I ordered from the company when it first got started. But my order didn't come out right.
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