I have been a faithful loyal customer, owning just about every Caftan ever offered. I was so happy to see the caftans back after a year. I purchased 2. Only one came. They told me the other was out of stock only after several emails to them. I have talked, chatted, emailed to 6 different people about REFUND, everyone has told me something different and I’m still waiting. Since I lost my business with the covid crisis, I can’t afford to have money floating around. It just seems they don’t want to give me my refund! They have lost a great customer, along with my friends. We have probably bought 500 caftans together.