Ordered two items that were "in stock" at the beginning of February. Turns out one item was back-ordered. I received the other but sent it back to exchange for a different size that was in stock. After one month of waiting, I emailed them. Clearly my exchange slip had been lost, and I was informed that the size I wanted was out of stock, even though it had been in stock when I sent the item back for exchange. I was promised a refund within 7-10 business days and that my refund was marked "high priority." 17 business days later and no refund. This company and its business practices are disgusting and shameful.