Guideboat Company is part of the J. Peterman company. I purchased 2 items from Guideboat early last month - a penknife and a bandana with a delivery charge of $12.95. I was charged for the $7 bandana and full delivery charge $12.95, with the penknife back ordered. Just found out today that the penknife if not being restocked, so I've been charged $12.95 for the delivery of a $7 bandana. The company rep told me that the system does not update after each order, therefore I never would have heard from them about this had I not reached out to them first. There is no way I would order a $7 item and pay that much delivery charge. The customer support said they would reduce the delivery charge by $6, but that still does not take away the bad taste left in my mouth. So buyer beware! I also should say that my complaint is not about the person who helped me (who was polite and tried to help to his/her best ability), but rather the company system.