As has been noted by virtually every review, this company is no longer trustworthy or reliable in any way. After literally dozens of unanswered telephone calls over the course of 6 months to customer service, I was told that my order was still "being processed" (despite having been charged to my card). After finally receiving incorrect sizes, I made the mistake of returning those items using J Peterman's return label in the hopes of an exchange. After nothing from them for 2 months, I finally got through on the phone, only to be told the correct sizes were unavailable. When I asked why no one had reached out to me with this info prior to my call, the response was "we're very busy, you're not the only customer we have." Then I was promised a refund check that would arrive within a few days. Three months and multiple calls later and still no check. Obviously they need to hold on to as much of OUR money as they can to stay afloat as they go out of business. BUYER BEWARE! Shop elsewhere if you want to receive your goods and/or credits!