Absolutely terrible customer service, 15 minutes live chat and hardly a basic grasp of English language. Cant sign in even with account no, but saved me the bother now because after years of being a customer will now be closing my account. I will not have to be spoken down to by these incompetent lazy unhelpful individuals any more. Good luck Jacamo you are heading for a big fall if you carry on treating customers in this way. No customers = no customer services=no jobs for these morons
