I was referred to Jan Dils's Office regarding a potential VA appeal. The office called me the next day, which was very reassuring, and I was treated as a priority. The intake officer was very respectful, professional, and put me at ease, making the stress and trauma of having to potentially hire an attorney easier to manage, especially with the sea of questionable options all over the internet. More importantly, they let me know I could do the claim myself without needing an attorney. This alone proves this business is honest, authentic, and genuine. The Jan Dils firm truly and sincerely has the best interest of the veteran at heart.