I purchased a years subscription from Janets UK and after two months of trying to access courses for free I am still unable to get any access. I have wasted my time with the Chatbot and on hold to customer services. I have googled how to redeem my course subscription and found nothing and chased my tail on the website trying to find an answer. To say I am unhappy would be an under statement. If I had my time again I'd have kept my money. I am sure I will now get a mealy mouthed appology to this review. I'd prefer for Janets UK to run a system that worked to be honest.