I was a little reluctant to try Jay Brokers because I'd never heard of them and found them on Google. I read the few reviews and found they were all positive. I packaged up my Chromebook per their instructions and sent it off using their pre-paid label. They were efficient and timely with keeping me updated regarding where my package was. They sent me my payment promptly. I would absolutely recommend them and they will the first company I will think of when selling my devices. They gave me peace of mind. I was so happy not to deal with the end user. It's so worth it for me! Thanks, Jay Brokers!