I placed an order for a case of wine and it never arrived. After 2 weeks I emailed the company and they said the order was refused. There was noone home to refuse it. I asked to have it reshipped and assumed they would do so. After another week, I contacted them again and they said the order was cancelled and if I want a refund there would be a 15% restocking fee. I am never using this website again and hope noone else does either. Their customer service is less than terrible.
8 years ago
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