Florence Schaffer
I paid in full by credit card, but my wine did not arrive in time for Passover because the box was not packed well and the bottles were either broken or missing, according to my UPS carrier. He filed a report. I also wrote to you online and have not received any response. Timing (and quality of packing, apparently) is super important for this type of order and you have not tried to remedy the situation -- simply sent me an automated survey to find out how well you did. Not well at all.
4 years ago
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