I ordered two cases of wine for my son's Bar Mitzvah two weeks before the event. After 5 days the order still showed that it was processing. I spoke to Gedalia three days in a row and he told me that it had something to do with a change in the computer program used for inventory. Each time he said he would get right back to me but her never did. The wine finally arrived, 2 days before the event, however due to the snowstorm we almost missed it and I had to drive 15 miles to UPS to pick it up. The entire process created a lot of stress for us because we were not actually sure that we would get the wine in time for our Friday night dinner for our 30 out of town guests. There should have been better communication and follow up.