Really horrendous customer service! I placed an order for 24 bottles of wine and paid in full. Eight days later, having heard nothing, I e-mailed kosherwine.com: “Oh, 2 of the 24 bottles were out of stock, so we didn’t process the order.” Really? I asked them to substitute 2 other bottles, and they sent 12 of the 24 bottles...too late for the event for which it was intended. I don’t know if the remaining 12 bottles will ever arrive.
6 years ago
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