Anonymous
Their customer service is always on point. I had to exchange a pair of shoes for the tiniest bit of damage recently (I actually felt silly calling about it, but the CSR didn't act bothered at all), and received them next day shipping at a lower price. CS experiences like this is what keep me coming back again and again.
6 years ago
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J.Crew has a 4.0 average rating from 21 reviews

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