Bought Kia ceed in April. Had problems with salesman never returning calls. Felt like I was not a valued customer. Found cigarette burns on carpet. Was told to bring car in. On the day car was booked in salesman was not at work and know one seemed to know anything about it. I was given a manager's car. The carpet repairs were done but not very well as the burns are visible again. The car is due a service on October so I will have only had the car 5 months and it needs servicing. Not what I expect from a main dealer. Since I purchased the car I have never had one follow up call from either the salesman or the dealership. Having worked in the motor trade for 20 years I find it unacceptable that no one has contacted me to see if everything is all right with the car.