I thought I would write a live review. I booked MOT and service online and over the phone: 0830 and a wait for it to be done. I was told it would be done "first thing" as I needed to get away. "No problem" so I arrived today to be told I am not first and I was leaving the car until 12. Yet again this dealer cannot do and honour a booking. Overall I asked why to be told one mot already booked and in. No apology and I am chessed off with the mediocre service to which I said was a "rubbish and unreliable service". What is the point of having a booking service if you don't follow it, mislead people in thinking they have a booking service and slots when in fact they don't. Sitting here now once I found a seat. All style over substance. Clearly have little regard for wasting their customers time.
8 months ago
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Stockton Kia has a 4.09 average rating from 34 reviews

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