I thought I would write a live review. I booked MOT and service online and over the phone: 0830 and a wait for it to be done.
I was told it would be done "first thing" as I needed to get away. "No problem" so I arrived today to be told I am not first and I was leaving the car until 12.
Yet again this dealer cannot do and honour a booking.
Overall I asked why to be told one mot already booked and in. No apology and I am chessed off with the mediocre service to which I said was a "rubbish and unreliable service". What is the point of having a booking service if you don't follow it, mislead people in thinking they have a booking service and slots when in fact they don't.
Sitting here now once I found a seat. All style over substance.
Clearly have little regard for wasting their customers time.
4 years ago
Stockton Kia has a
4.2
average rating
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89
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