Very attentive prior to purchase, but once they have your money, the service evaporates. Purchased a car at the beginning of August and three months later, still no sign of V5 log book or service history documents despite countless calls, messages and E-mails to the dealership. Purchased the car based on the length of the warranty, thinking that if there were any issues we would have the peace of mind of being able to just return the car to the dealer and let them take care of things. However, having experienced what this dealer considers to be 'service', I am now more concerned about this car than I have been about any other that I have owned. My advice to anyone considering buying a Kia would be to reconsider your options, but if you do have your mind set on the specific manufacturer and model, save yourself significant time and stress and look to another dealership.