Marc
I recently had one of Jewsons delivery drivers launch a completely unprovoked verbal attack, including a death threat, on myself and my elderly grandfather, who I care for. His idea of customer service was atrocious. He had a childish attitude right from the get-go, he was full of foul language, and when I confronted him to ask if he had a problem, he issued a death threat against me and my family. Yes, you read that right. He issued a completely unprovoked death threat to a paying customer. The following is a direct quote: "I'm coming round here after my shift to finish you lot off, remember I know where you live now, actions speak louder than words" Understandably, I found this very disturbing, particularly because 30 seconds before he issued that threat, he have me a lecture on his Military training and how he could "fill me in" in ways I couldn't imagine. When I spoke to his branch (Andover) they didn't seem to care, I didn't even receive an apology. They said the manager would call me back, but he never did. The police have been informed and I have made a statement, but I thought others should be made aware of the incident. The delivery driver is based at the Andover branch, his name is Bruce and he is a fairly recognisable chap, short, stout and with an atrocious temper! Obviously, I will never be using Jewsons again. And given the opportunity, I will be pressing charges against the delivery driver. He is a violent, abusive, horrible piece of work.
2 years ago
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Jewson has a 2.71 average rating from 21 reviews

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