Really disappointed with the customer service from Jim's and would strongly recommend finding a carpet from elsewhere. Some confusion in what was included in fitting cost and when we tried to discuss this with the store manager they were unpleasant, argumentative and unwilling to compromise. Not what we had hoped for after spending so much money on the carpet. The carpet itself is fine and the fitter (not a Jim's employee) was great.
1 year ago
Jims Carpets has a
4.6
average rating
from
79
reviews
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