This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
"Great service, Very Knowledgeable and Professional. All that needs to be said.
Thanks for Making my house a home!!"
"Dead easy to talk to, knowledgeable and perfectly spot on with what I wanted when I went into the shop by chance.
The one who came to measure up was slightly patronising, this was the only low point.
Fitters were efficient, friendly and quick.
All in all a good experience."
"Excellent service in the shop when we went looking for flooring, they also allowed us to go away and look at other companies and said they would price match. We always try to support local family businesses so we went back with a quote we got from a well known flooring company and they explained how this company had actually lied in their quote and that Jim's was actually cheaper anyway. A no brainer really, go with the company that is cheaper and didn't lie to us!"
"Bought a carpet for the landing and stairs. Selection available was huge at competitive prices dependant on the quality. All staff were courteous and helpful and the fitters on the day were great.Will definitely go back to jim's for future carpet requirements!"
"The whole process of ordering and installing bathroom flooring was great- the shop had a wide selection and the staff were really helpful. The estimator and fitters were good too, they arrived when they said they would and did a great job. Would use Jim's for any future flooring."
"The staff are friendly and helpful, and went to considerable trouble to help me to find what I Was looking for. I was pleasantly surprised by the price."
"Very friendly staff who go out of their way to help!"
"Great product, excellent price and customer service."
"Knowledgeable ... excellent service ... good quality flooring"
"I needed a sample pot to finish round my radiator. Called and they had one. However when I arrived the last pot was sold. The lovely Jim let me borrow their own paint no charge. Thanks guys great service."
"Warm, friendly and professional. Expert help made carpet selection an effortless process. Fitting arranged at a time that suits. So good I’ll be back to order more! Thanks guys, top service."
"Good customer service in the shop on Kirkstall Road. Allowed to take samples away from shop to see them in the home situation which made us choose a different shade to the one we were looking to purchase in the shop."
"Fantastic service and great quality carpets. Bought all my carpets here for last 30 years and never been disappointed. Wouldn't go anywhere else."
"Efficient service, competitive prices, excellent fitting.
Our new laminate floor really does look amazing !
Thank you !"
"Great service and quality of instillation. Would recommend"
"the attention and guidance that I received from staff"