From the moment I contact Simon to discuss my requirements amidst our big and stressful renovation project, he put me totally at ease. His advice and recommendations were spot on and he took time to talk me through each process. Every thing was clear, well prepared and booked in in advance. We had a stair and hallway carpet fitted over 3 floors and LVT fitted in 2 rooms. Huge thanks to Ian, Wayne and Nigel, our fitters who were all so professional and absolute experts. We are over the moon with the service from start to finish and will be using Jim's Carpets when the next phase of our renovation begins. Thank you!!