Jims Carpets Reviews

Name: Jims Carpets
Address: 42 Commercial Road Kirkstall, Leeds
Rating: 4.60

4.6 Rating 80 Reviews

91 %

of reviewers recommend Jims Carpets

Company Reviews

Metrics

Info

4.6

Based on 80 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Jims Carpets:

Jims Carpets have been established in Leeds since 1962. This family run company has built its reputation on a tradition of a unique and personal service, the very best quality and value for money, together with full after sales support, we are also members of the Carpet Foundation which have Office of Fair Trading approval.

Jims Carpets staff share over 125 years collective know-how and experience from a lifetime working in the carpet sector and have become one of the most reputable and best-known carpet and flooring retailers in Leeds and continue to prove our position in both domestic and contract sectors.

At Jims Carpets we pride ourselves in providing a first class service with exceptional product ranges.

Why not visit us in store, located in Kirkstall, Leeds, to view our ranges and choose the flooring that is right for you.

Visit Website

Phone:

01138314319

Email:

sales@jimscarpets.co.uk

Location:

42 Commercial Road Kirkstall
Leeds
LS5 3AQ

Write Your review

Tell us how Jims Carpets made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jims Carpets 5 star review on 30th June 2022

Anonymous

Jims Carpets 5 star review on 22nd January 2022

Sarah

Jims Carpets 5 star review on 26th December 2020

Mr And Mrs Feather

Jims Carpets 5 star review on 20th July 2020

Mrs Marston

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service from purchase to completion of fitting,”

Helpful Report

“Everyone is great!”

Helpful Report

“The staff in your showroom are excellent - helpful and intelligent in steering me to a choice of flooring which exactly met my requirements. I was also very impressed by the fitter - Robert Morrison - who was extremely efficient and laid the laminate very well. The flooring has transformed the ground floor of my house and I could not be more delighted.”

Helpful Report

“We have bought carpets from Jim's Carpets many times and have always found them helpful, knowledgeable and friendly. Our most recent purchase was Flotex floor covering for our spare room which is being used for emergency fostering of cats needing to come into care. We are also about to re carpet all the other upstairs rooms, stairs and landing at the end of the month----- again using our favoured bleach washable carpet which is ideal in a multi cat household. We have no hesitation in recommending Jim's Carpets to anyone about to purchase new floor coverings.”

Helpful Report

“Great service, Very Knowledgeable and Professional. All that needs to be said. Thanks for Making my house a home!!”

Helpful Report

“Dead easy to talk to, knowledgeable and perfectly spot on with what I wanted when I went into the shop by chance. The one who came to measure up was slightly patronising, this was the only low point. Fitters were efficient, friendly and quick. All in all a good experience.”

Helpful Report

“Excellent service in the shop when we went looking for flooring, they also allowed us to go away and look at other companies and said they would price match. We always try to support local family businesses so we went back with a quote we got from a well known flooring company and they explained how this company had actually lied in their quote and that Jim's was actually cheaper anyway. A no brainer really, go with the company that is cheaper and didn't lie to us!”

Helpful Report

“Bought a carpet for the landing and stairs. Selection available was huge at competitive prices dependant on the quality. All staff were courteous and helpful and the fitters on the day were great.Will definitely go back to jim's for future carpet requirements!”

Helpful Report

“The whole process of ordering and installing bathroom flooring was great- the shop had a wide selection and the staff were really helpful. The estimator and fitters were good too, they arrived when they said they would and did a great job. Would use Jim's for any future flooring.”

Helpful Report

“The staff are friendly and helpful, and went to considerable trouble to help me to find what I Was looking for. I was pleasantly surprised by the price.”

Helpful Report

“Very friendly staff who go out of their way to help!”

Helpful Report

“Great product, excellent price and customer service.”

Helpful Report

“Knowledgeable ... excellent service ... good quality flooring”

Helpful Report

“I needed a sample pot to finish round my radiator. Called and they had one. However when I arrived the last pot was sold. The lovely Jim let me borrow their own paint no charge. Thanks guys great service.”

Helpful Report

“Warm, friendly and professional. Expert help made carpet selection an effortless process. Fitting arranged at a time that suits. So good I’ll be back to order more! Thanks guys, top service.”

Jims Carpets 5 star review on 1st June 2018

Helpful Report

“Good customer service in the shop on Kirkstall Road. Allowed to take samples away from shop to see them in the home situation which made us choose a different shade to the one we were looking to purchase in the shop.”

Helpful Report

“Fantastic service and great quality carpets. Bought all my carpets here for last 30 years and never been disappointed. Wouldn't go anywhere else.”

Helpful Report

“Efficient service, competitive prices, excellent fitting. Our new laminate floor really does look amazing ! Thank you !”