Ordered some shoes from JJsHouse. They arrived on time, but weren't the size advertised and were thus very tight; however, I was compelled to keep the shoes after calculating it would cost considerably more for me to return them. I left a constructive 2-star review on the shoes on their website, but to my bemusement, they removed it. Thereon, I lost respect for JJsHouse and decided not to order from them again. I don't support companies that gate-keep and police customer experience like that, in order to maintain an illusion of a perfect service. It's very underhand and deceptive, and it essentially obscures potential customers' understanding of all aspects of a company, including areas of improvement. No company is perfect. I only wish JJsHouse was humble enough to realise that.
6 years ago
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