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JJsHouse.com Reviews

4.3 Rating 343 Reviews

82 %

of reviewers recommend JJsHouse.com

Company Reviews

4.3

Based on 343 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 4th July 2024

JJsHouse.com 5 star review on 4th July 2024

JJsHouse.com 5 star review on 19th June 2024

JJsHouse.com 5 star review on 16th June 2024

JJsHouse.com 5 star review on 27th May 2024

JJsHouse.com 5 star review on 17th May 2024

Molly Piscitello

JJsHouse.com 5 star review on 17th May 2024

Molly Piscitello

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First of all, I had quite a bit of email communication with JJ’s House as I was trying to decide if this is a legitimate company. Conclusion: Yes!! Then the order process and amazing deal to be able to try before I buy at the cost of only $10 per dress with free shipping and free returns I thought was too good to be true, but Yes! That’s true! They sent me confirmation that they received the return. Then they reduced the cost of my dress that I chose to keep to a very reasonable price. The quality of the seamsmanship is above and beyond. I am a seamstress and believe me, I inspected every inch and it is impeccably made! This is the most beautiful gown I have ever seen! I will feel very special wearing it to a black-tie wedding tomorrow!! Thank you JJ’s House for everything!”

Posted 9 hours ago

“The dress was great quality and I am happy with the purchase.”

Posted 1 week ago

“I ordered two dresses, both in the same size (obviously). One fit well and the other was too small. However, upon returning the one that did not fit in order to order a size up, I was told that I would have to pay tax TWICE on the item, and that I would not be fully refunded due to their "restocking fee." I understand the logic behind the restocking fee, but the reason for this return was not my fault, and yet I am still not getting all my money back for this purchase. I will never order from them again and I would not recommend you do so either.”

Posted 2 weeks ago

“I ordered a pant suit on final sale. The sales ad noted that final sales may be slightly irregular, however, it should have at least been what I ordered. The top was the size I ordered but, the pants were two sizes larger. With no source of return, I had to give it away. I will never even look at another online service without a customer service phone number available at all. Thank goodness I didn't pay a lot for the item. It sucks. They just sent me whatever was left on sales floor. You could order anything and not get what you ordered and there's nothing you do about it .”

Posted 2 weeks ago

“I would rate you 150%. I’m so grateful for all of you there at JJHouse who did my dress. The dress is super gorgeous. Simple yet sooo elegant. Love the detail, the texture and the material. Very excellent service and very quick delivery just on time before the event. You guys are the best and appreciate all you do.”

JJsHouse.com 5 star review on 4th July 2024

JJsHouse.com 5 star review on 4th July 2024

Posted 3 weeks ago

“Brilliant service. Awesome garments. Better than expected. Extremely happy”

Posted 3 weeks ago

“i would not recommend this appraiser”

Posted 4 weeks ago

“Went to my soon to be daughter in laws bridal shower. The dress perfectly fit the theme.”

JJsHouse.com 5 star review on 19th June 2024

Posted 1 month ago

“This is the best place to get a dress! You can order Try-on dresses ! this makes the whole process super easy! unlike other online sites that do not allow you to return a dress if it does not fit, JJ's allows in home try on and then will work with you to get your exact measurements bases on your try on dress! you can also get your dress in the exact color you want. Customer service is very friendly and easy to work with. I highly recommend JJ's for all your formal occasions!”

Posted 1 month ago

“This was my first time I ordered from an online retailer but it won’t be my last! The gown I ordered was perfect! I did have the waist taken in but could have worn it as is. I will definitely order again! The entire process was so simple.”

JJsHouse.com 5 star review on 16th June 2024

Posted 1 month ago

“I ordered the dress I wanted and picked the size per your size guide. It fit perfectly and the other dress was too big. I kept the perfect fitting dress knowing I didn't have to. It fit so perfect, I didn't want to part with it. I won't be wearing it until December 21st for a wedding, but it didn't matter. I liked the fit. I have recommended your website to several people. Your dresses are absolutely gorgeous.”

Posted 1 month ago

“Exquisite dress work so it fit me perfectly for my son and new daughter in law’s wedding in July!”

Posted 1 month ago

“Easy to navigate website. Numerous beautiful designs to find the perfect garment, delivered on time. What’s not to love Seamllrss and no stress transaction”

Posted 1 month ago

“The dress was absolutely gorgeous ! Fit perfectly to my daughter’s size. She is 5’5 and 115lbs and ordered a size 2. With 2 1/2 inch heels it did not need any alteration. I would say it’s very true to size. There is no give or stretch in this dress! So just be prepared when sizing it won’t stretch. But it was a show stopper at prom and she loved it and said it was comfortable the entire evening.”

Posted 1 month ago

“I ordered a dress to get married in. Custom sized. It came to me perfect. Even better than expected. Delivery time was brilliant. I cannot thank you enough for assisting me in looking amazing on such a special day. I have now ordered bridesmaid dresses also and expect they will be the same.”

Posted 1 month ago

“I ordered 2 try on's. They shipped me 3 dresses with 2 being identical. They charged me full price for the 3rd dress that was the identical one and I am not able to get a return email. I am out of $300! READ THE REVIEWS AND DO NOT ORDER FROM THIS COMPANY!!!!”

Posted 1 month ago

“Customer service was excellent. Returns (I had 3) were simple. Dress I purchased was perfect for me!”

Posted 1 month ago

“The dresses fit perfectly. Loved the option for try on dresses”

Posted 1 month ago

“I've ordered 9 try-on dresses so far. Process is easy. Dresses are all fantastic in fit, style and workmanship. I will definitely pick one of these for my son's wedding. I also bought my dress 4 years ago for my other son's wedding and it was perfect. Try-on wasn't available then, so the process is much improved.”

JJsHouse.com 5 star review on 27th May 2024

Posted 1 month ago

“I ordered a Gorgeous dress for my daughter’s communion. Absolutely stunning and the material was so well-made, custom to her size, no alterations needed. Thank you JJ’ house for making my daughter look like a princess on her special day!”

Posted 1 month ago

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JJsHouse.com is rated 4.3 based on 343 reviews