JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.26

4.3 Rating 353 Reviews

82 %

of reviewers recommend JJsHouse.com

Company Reviews

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Metrics

4.3

Based on 353 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 4th July 2024

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect fit and dress exactly as described and pictured in the catalogue. Delivery on time.”

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Posted 5 days ago

“The quality is very well The color is as described and it's a beautiful blue The sizing is good overall makes a perfect mother of the groom dress”

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Posted 1 week ago

“I am very happy with the gown that I purchased for my mother in-law. It fits her well. The size is perfect! I suggest everyone order their exact size. I will order from them again in the future.”

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Posted 1 week ago

“I'm with jjshouse and how qiuck my shipping was”

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Posted 1 week ago

“My experience with JJ's was so simple. I ordered my try-on dresses, purchased the dress I chose to keep, and sent the other dresses back in the same bag with the label they included. I was even able to call UPS to set up a pickup, so I didn't even have to leave my house to return them. It could not have been easier. I highly recommend a d can't wait to wear my beautiful dress at my daughter's wedding this November.”

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Posted 3 weeks ago

“All the dresses I bought were amazing and I will on ordering dresses from JJ'S House”

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Posted 4 weeks ago

“In my search for the perfect dress, I ordered from five different companies to try on at home and return those I didn’t choose. Working with JJ’s house was the best experience of the five. The service was swift, and the return and purchase followed their online ructions and policy perfectly. I purchased the dress for my son‘s wedding from JJ‘s house. The dress is gorgeous and the quality is superb. Everything about this company and product is 5 star! I will purchase from JJ’s again in the future!”

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Posted 1 month ago

“After a few weeks I finally found my perfect gown for my granddaughter’s wedding.The custom fit was great but I had to make some adjustments cause I lost some weight but everything was great. I would use JJS house again.”

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Posted 1 month ago

“Happy with the purchase.”

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Posted 1 month ago

“First of all, I had quite a bit of email communication with JJ’s House as I was trying to decide if this is a legitimate company. Conclusion: Yes!! Then the order process and amazing deal to be able to try before I buy at the cost of only $10 per dress with free shipping and free returns I thought was too good to be true, but Yes! That’s true! They sent me confirmation that they received the return. Then they reduced the cost of my dress that I chose to keep to a very reasonable price. The quality of the seamsmanship is above and beyond. I am a seamstress and believe me, I inspected every inch and it is impeccably made! This is the most beautiful gown I have ever seen! I will feel very special wearing it to a black-tie wedding tomorrow!! Thank you JJ’s House for everything!”

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Posted 1 month ago

“I WAS SENT THE MISSING WRONG DRESS AND HAD EMAILED THE JJHOUSE COMPANY MANY TIMES AND THEY DO NOT RESPOND.. I WILL FILE COMPLAINT WITH DISTRICT ATTORNEY’S OFFICE AS WELL FILE COMPLAINT WITH GOOGLE ABOUT THIS COMPANY.. DO NOT ORDER ANYTHING FROM THEM. AS THEY ARE BASED IN CHINA… BAD BAD COMPANY KARMA WILL GET THEM..”

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Posted 1 month ago

“The dress was great quality and I am happy with the purchase.”

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Posted 2 months ago

“I ordered two dresses, both in the same size (obviously). One fit well and the other was too small. However, upon returning the one that did not fit in order to order a size up, I was told that I would have to pay tax TWICE on the item, and that I would not be fully refunded due to their "restocking fee." I understand the logic behind the restocking fee, but the reason for this return was not my fault, and yet I am still not getting all my money back for this purchase. I will never order from them again and I would not recommend you do so either.”

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Posted 2 months ago

“I ordered a pant suit on final sale. The sales ad noted that final sales may be slightly irregular, however, it should have at least been what I ordered. The top was the size I ordered but, the pants were two sizes larger. With no source of return, I had to give it away. I will never even look at another online service without a customer service phone number available at all. Thank goodness I didn't pay a lot for the item. It sucks. They just sent me whatever was left on sales floor. You could order anything and not get what you ordered and there's nothing you do about it .”

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Posted 2 months ago

“I would rate you 150%. I’m so grateful for all of you there at JJHouse who did my dress. The dress is super gorgeous. Simple yet sooo elegant. Love the detail, the texture and the material. Very excellent service and very quick delivery just on time before the event. You guys are the best and appreciate all you do.”

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Posted 2 months ago

“Brilliant service. Awesome garments. Better than expected. Extremely happy”

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Posted 2 months ago

“i would not recommend this appraiser”

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Posted 2 months ago

“Went to my soon to be daughter in laws bridal shower. The dress perfectly fit the theme.”

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Posted 2 months ago

“This is the best place to get a dress! You can order Try-on dresses ! this makes the whole process super easy! unlike other online sites that do not allow you to return a dress if it does not fit, JJ's allows in home try on and then will work with you to get your exact measurements bases on your try on dress! you can also get your dress in the exact color you want. Customer service is very friendly and easy to work with. I highly recommend JJ's for all your formal occasions!”

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Posted 2 months ago

“This was my first time I ordered from an online retailer but it won’t be my last! The gown I ordered was perfect! I did have the waist taken in but could have worn it as is. I will definitely order again! The entire process was so simple.”

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Posted 2 months ago

JJsHouse.com is rated 4.3 based on 353 reviews