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JJsHouse.com Reviews

4.3 Rating 353 Reviews
82 %
of reviewers recommend JJsHouse.com
4.3
Based on 353 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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JJsHouse.com 5 star review on 4th July 2024
Jewel
JJsHouse.com 5 star review on 4th July 2024
Jewel
JJsHouse.com 5 star review on 19th June 2024
Dani Luce
JJsHouse.com 5 star review on 16th June 2024
Jeanette Watts
JJsHouse.com 5 star review on 27th May 2024
Anonymous
JJsHouse.com 5 star review on 17th May 2024
Molly Piscitello
JJsHouse.com 5 star review on 17th May 2024
Molly Piscitello
100
Anonymous
Anonymous  // 01/01/2019
Perfect fit and dress exactly as described and pictured in the catalogue. Delivery on time.
Helpful Report
Posted 5 days ago
The quality is very well The color is as described and it's a beautiful blue The sizing is good overall makes a perfect mother of the groom dress
Helpful Report
Posted 1 week ago
I am very happy with the gown that I purchased for my mother in-law. It fits her well. The size is perfect! I suggest everyone order their exact size. I will order from them again in the future.
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Posted 1 week ago
I'm with jjshouse and how qiuck my shipping was
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Posted 1 week ago
My experience with JJ's was so simple. I ordered my try-on dresses, purchased the dress I chose to keep, and sent the other dresses back in the same bag with the label they included. I was even able to call UPS to set up a pickup, so I didn't even have to leave my house to return them. It could not have been easier. I highly recommend a d can't wait to wear my beautiful dress at my daughter's wedding this November.
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Posted 3 weeks ago
All the dresses I bought were amazing and I will on ordering dresses from JJ'S House
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Posted 4 weeks ago
In my search for the perfect dress, I ordered from five different companies to try on at home and return those I didn’t choose. Working with JJ’s house was the best experience of the five. The service was swift, and the return and purchase followed their online ructions and policy perfectly. I purchased the dress for my son‘s wedding from JJ‘s house. The dress is gorgeous and the quality is superb. Everything about this company and product is 5 star! I will purchase from JJ’s again in the future!
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Posted 1 month ago
After a few weeks I finally found my perfect gown for my granddaughter’s wedding.The custom fit was great but I had to make some adjustments cause I lost some weight but everything was great. I would use JJS house again.
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Posted 1 month ago
Happy with the purchase.
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Posted 1 month ago
First of all, I had quite a bit of email communication with JJ’s House as I was trying to decide if this is a legitimate company. Conclusion: Yes!! Then the order process and amazing deal to be able to try before I buy at the cost of only $10 per dress with free shipping and free returns I thought was too good to be true, but Yes! That’s true! They sent me confirmation that they received the return. Then they reduced the cost of my dress that I chose to keep to a very reasonable price. The quality of the seamsmanship is above and beyond. I am a seamstress and believe me, I inspected every inch and it is impeccably made! This is the most beautiful gown I have ever seen! I will feel very special wearing it to a black-tie wedding tomorrow!! Thank you JJ’s House for everything!
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Posted 1 month ago
I WAS SENT THE MISSING WRONG DRESS AND HAD EMAILED THE JJHOUSE COMPANY MANY TIMES AND THEY DO NOT RESPOND.. I WILL FILE COMPLAINT WITH DISTRICT ATTORNEY’S OFFICE AS WELL FILE COMPLAINT WITH GOOGLE ABOUT THIS COMPANY.. DO NOT ORDER ANYTHING FROM THEM. AS THEY ARE BASED IN CHINA… BAD BAD COMPANY KARMA WILL GET THEM..
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Posted 1 month ago
The dress was great quality and I am happy with the purchase.
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Posted 2 months ago
I ordered two dresses, both in the same size (obviously). One fit well and the other was too small. However, upon returning the one that did not fit in order to order a size up, I was told that I would have to pay tax TWICE on the item, and that I would not be fully refunded due to their "restocking fee." I understand the logic behind the restocking fee, but the reason for this return was not my fault, and yet I am still not getting all my money back for this purchase. I will never order from them again and I would not recommend you do so either.
Helpful Report
Posted 2 months ago
I ordered a pant suit on final sale. The sales ad noted that final sales may be slightly irregular, however, it should have at least been what I ordered. The top was the size I ordered but, the pants were two sizes larger. With no source of return, I had to give it away. I will never even look at another online service without a customer service phone number available at all. Thank goodness I didn't pay a lot for the item. It sucks. They just sent me whatever was left on sales floor. You could order anything and not get what you ordered and there's nothing you do about it .
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Posted 2 months ago
I would rate you 150%. I’m so grateful for all of you there at JJHouse who did my dress. The dress is super gorgeous. Simple yet sooo elegant. Love the detail, the texture and the material. Very excellent service and very quick delivery just on time before the event. You guys are the best and appreciate all you do.
JJsHouse.com 5 star review on 4th July 2024 JJsHouse.com 5 star review on 4th July 2024
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Posted 2 months ago
Brilliant service. Awesome garments. Better than expected. Extremely happy
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Posted 2 months ago
i would not recommend this appraiser
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Posted 2 months ago
Went to my soon to be daughter in laws bridal shower. The dress perfectly fit the theme.
JJsHouse.com 5 star review on 19th June 2024
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Posted 2 months ago
This is the best place to get a dress! You can order Try-on dresses ! this makes the whole process super easy! unlike other online sites that do not allow you to return a dress if it does not fit, JJ's allows in home try on and then will work with you to get your exact measurements bases on your try on dress! you can also get your dress in the exact color you want. Customer service is very friendly and easy to work with. I highly recommend JJ's for all your formal occasions!
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Posted 2 months ago
This was my first time I ordered from an online retailer but it won’t be my last! The gown I ordered was perfect! I did have the waist taken in but could have worn it as is. I will definitely order again! The entire process was so simple.
JJsHouse.com 5 star review on 16th June 2024
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Posted 2 months ago
JJsHouse.com is rated 4.3 based on 353 reviews