JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.30

4.3 Rating 396 Reviews

84 %

of reviewers recommend JJsHouse.com

Company Reviews

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Metrics

4.3

Based on 396 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 24th January 2025

Amber

JJsHouse.com 4 star review on 23rd January 2025

Cecelia Perera

JJsHouse.com 5 star review on 31st October 2024

Anonymous

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a terrible experience my poor sister has had with JJ’s. I was aghast when she first told me she paid $120 shipping for 8 bridesmaid dresses (plus then an international fee on top of that) - and then we were disgusted when not ONE single dress fit any of us properly (despite following the measurement guide). Some parts of the dress were too big, others too small, just overall bizarre sizing. We couldn't use the "try on program" because the styles we wanted weren't available in any colour in our sizes. She has now paid $60 to return the lot of them so is almost $200 out of pocket for absolutely nothing”

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Posted 1 week ago

“Great service and lovely dress”

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Posted 1 month ago

“They don't adhere to Dutch Law and Costumer rights. They should, as they sell in the Netherlands and have a Dutch website.They are obligated to give you time to think and change your mind, even on discount products, but they don't. They do not respond, they won't give me the adress to send my return and they just kept my money, even though I don't want the dress I bought since it doesn't fit. Worthless shop.”

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Posted 1 month ago

“My dress, being custom made for me, was perfect for the occasion I needed it for. Received lots of compliments. Communication with JJs House from start to finish was fantastic. Highly recommend!”

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Posted 2 months ago

“I purchased 1 dress and 2 wraps. I must say I am very impressed with the quality and look. Whilst I am a size 8 AUS the dress I purchased was a M according to measurements. The dress was comfortable although having no chest didn’t help my look, but a padded push up bra helped my cause.”

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Posted 3 months ago

“elegant design. Quality dress to impress. Thank you JJ house.”

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Posted 3 months ago

“I ordered several dresses to try at home. I then knew what size would fit. I found a dress for half price. It may need a tweek to make the neckline more comfortable but I'm very happy with the dress, especially for the price”

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Posted 3 months ago

“The formal dress/jumper was amazing. The fabric was very nice and it looked very expensive. Had to have hemmed but was perfect otherwise.”

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Posted 3 months ago

“Great quality, dresses are value for money, easy ordering and speedy service. Will definately keep ordering when I need special occasion outfits and dresses”

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Posted 4 months ago

“Excellent quality and best pricing I've found. Also fast delivery. Will be my new go to.”

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Posted 4 months ago

“Very nice company to work with... quality of dresses and price is great.”

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Posted 4 months ago

“I was very scared to order my wedding dress on an online store. But I took a chance and I am so happy that I did. My dress is so beautiful and I can’t wait to wear it on my wedding day.”

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Posted 4 months ago

“Beautiful dress, very well-made, and fit like a glove.”

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Posted 5 months ago

“The try in dresses were beautiful and it was such an easy process.”

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Posted 5 months ago

“Very easy to return the Try On dresses Good quality and sizes are accurate”

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Posted 5 months ago

“Beautiful dresses, love the try it at home option. I finally ordered my wedding dress and am eagerly awaiting it to arrive.”

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Posted 5 months ago

“The dresses are beautiful and I finally picked the one for my sister wedding.”

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Posted 5 months ago

“Beautiful dresses with wonderful quality. Reasonable prices with prompt delivery!!”

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Posted 5 months ago

“This marks the 4th dress in a year I have bought from JJ House. All have been stunning, and the two custom dresses—WOW! Saved me hundreds of dollars in alterations, and came really quickly (3-4 weeks for custom for $20 CAD?). Super impressed with quality, price and speed of service.”

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Posted 5 months ago

“I don’t know if me or my daughter loves this dress more”

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Posted 6 months ago

JJsHouse.com is rated 4.3 based on 396 reviews