JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.26

4.3 Rating 313 Reviews

83 %

of reviewers recommend JJsHouse.com

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4.3

Based on 313 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 20th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both my daughter and I paid to try on dresses from JJ house and we received the dresses in a timely manner. We thought we selected the size that would fit the best, but when we received the dresses (two), they fit great on the waist but are entirely too tight on the chest. We paid to try on the dresses because we were buying ones that the company would not allow for return. We have found this to be the case across the board with the dresses. The chest size is too small for what we ordered. Be very careful. Trying to alter the dress, we discovered the dresses were poorly made and would not last past one wear.”

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Posted 2 weeks ago

“I’ve had no stress planning my wedding except for buying my bridesmaid dresses from JJs House. I had to custom make all my dresses because the size guides are all over the place and had to do 2 seperate orders because the first order was a disaster. Once I received the second order the dresses were a different colour with completely different sashes. Communication trying to get the same sashes was difficult to say the least and I had to just accept the different colours of the dresses. If I could turn back the clock I would 100% buy from a store within Australia as the prices aren’t much different. Do yourself a favour!”

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Posted 1 year ago

“Ordered some shoes from JJsHouse. They arrived on time, but weren't the size advertised and were thus very tight; however, I was compelled to keep the shoes after calculating it would cost considerably more for me to return them. I left a constructive 2-star review on the shoes on their website, but to my bemusement, they removed it. Thereon, I lost respect for JJsHouse and decided not to order from them again. I don't support companies that gate-keep and police customer experience like that, in order to maintain an illusion of a perfect service. It's very underhand and deceptive, and it essentially obscures potential customers' understanding of all aspects of a company, including areas of improvement. No company is perfect. I only wish JJsHouse was humble enough to realise that.”

Helpful Report

Posted 5 years ago

JJsHouse.com is rated 4.3 based on 313 reviews