JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.25

4.3 Rating 315 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

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Metrics

4.3

Based on 315 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 20th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the dresses at JJs they never disappoint, quality is good and I love all the dresses I have bought so far. I would highly recommend.”

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Posted 6 months ago

“The ordering process was simple, the delivery prompt, the quality of the dress was impeccable.”

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Posted 6 months ago

“JJsHouse is spot on with styles, selection, materials. All quality items. Customer Service is Outstanding, prices are reasonable, delivery is on-time. I did the try-on to check for size and it was excellent! Great experience with JJsHouse and will shop again.”

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Posted 6 months ago

“I have been very satisfied with everything I have purchased. The quality of the dresses and the workmanship is top notch. The pricing is also outstanding. The customer service and delivery are very good as well.”

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Posted 6 months ago

“This is the third dress I have purchased from JJ’s House, and trust me I’m over the moon again! Best price, quality, and timing.”

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Posted 6 months ago

“They basically don’t have anything in stock unless you order them and they’ll source from their supplier in China. Nothing is made tailored made. That is misleading and false advertisement. I have not received my dress yet but not happy that I had to wait for 2 weeks before they will post my dress. Obviously they are waiting for their shipment to come from China”

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Posted 6 months ago

“I loved being able to try on dresses before I settled on a style. The service was awesome! The dresses arrived quickly, they were high quality and were very easy to return- return label was included and it was free! If you are unsure of what style dress you are looking for then I highly recommend JJsHouse try before you by service!”

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Posted 6 months ago

“I love my dresses and will continue to use JJsHouse! The quality is great and the fit is perfect!”

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Posted 6 months ago

“I am in love with this company! The quality is outstanding and the styles are so much nicer that you find in a department store! 2 thumbs up!”

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Posted 7 months ago

“Very happy with the purchase. Dress is beautiful. fit is perfect”

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Posted 7 months ago

“I really appreciate JJ's House for cancelling and crediting me for a duplicate order I placed by mistake. Thank you so so much...”

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Posted 7 months ago

“Okay ,was being sent back for some reason but got it to me before the wedding”

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Posted 7 months ago

“Don’t buy anything from this store They don’t accept returns. And willing to return only 40%of your Oder amount”

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Posted 8 months ago

“JJs house offers a beautiful selection of dresses and accessories and is accurate in their online description. Their customer service is prompt and courteous. I will definitely order from them again for my next event, and will not hesitate to tell family and friends about their company as well. I'm a satisfied customer!”

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Posted 8 months ago

“I love the try on dresses policy for $10. I found the dress in the size and color I wanted and it fit perfect and great quality! I will be ordering again!”

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Posted 8 months ago

“Dress was perfect. Exact colour and description as shown in advertisement. I went for the custom fit and it was made exactly to my measurements. The quality of the sewing and material is also very high. I wanted a shorter length and emailed this request after ordering the dress. There were no issues at all. The communication was great and dress came quickly and packaged well”

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Posted 8 months ago

“I have bought a good few dress from JJ's and haven't been disappointed, the fit is good and the quality is excellent, so I have never had to return any of my dresses, also delivery is quick.”

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Posted 8 months ago

“I recently received my 4th dress from jjshouse, I’ve been really delighted with each dress. Delivery, even on custom fit, was very good. The only negative I’ve found is that each dress is labelled as ‘do not wash or dryclean’ ‘spot clean only’. I’ve recommended jjshouse house to family and friends.”

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Posted 8 months ago

“I bought a dress and shoes from jjs house for my upcoming 30th anniversary. The dress is beautiful and fits perfectly. The shoes I ordered did not fit but, sending them back and getting a different size was super easy. The new pair is a perfect fit. I can't wait to celebrate my anniversary feeling like I look amazing!!”

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Posted 9 months ago

“I purchased a tea lenght dress, purse and 2 bracelets from JJ's House for a wedding this past weekend...7-9-23. I cannot tell you how easy it was to deal with this company. Any questons I had were answered immediately. The dress I ordered was a few sizes bigger then I needed but had to because of my waist size. I had it altered locally. My normal size is a 10 but had to order a 16W...no big deal. The dress was delivered in less than 2 weeks and the purse and bracelets were delivered within a week. I will order from them again.”

Helpful Report

Posted 9 months ago

JJsHouse.com is rated 4.3 based on 315 reviews