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JJsHouse.com Reviews

4.3 Rating 315 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

4.3

Based on 315 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 20th March 2024

JJsHouse.com 5 star review on 17th December 2023

JJsHouse.com 5 star review on 17th December 2023

JJsHouse.com 5 star review on 24th November 2023

JJsHouse.com 5 star review on 7th November 2023

JJsHouse.com 5 star review on 7th November 2023

JJsHouse.com 5 star review on 12th July 2023

Donna Calderaro

91

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had excellent experience. Customer service is very helpful. My orders arrived quicker than expected, and were exactly as described. I also ordered a custom-fitted dress and JJHouse customer service helped me to get the measurements right, then rushed my order and when it arrived it fit perfectly.”

Posted 10 months ago

“Very reliable, good value for money,very happy”

Posted 10 months ago

“if you enjoy being price gouged by shipping, receiving shredded/ destroyed packaging, terrible sizing and an expensive return policy, only to be gouged again by the same shipping policy to have to order a different size, this is the site for you.”

Posted 10 months ago

“I have purchased two dresses from JJHouse, and I plan on shopping with this company again. I think the quality of the dresses are exceptional. Website easy to navigate. Sizes and color choices are plentiful. Shipping is quick and easy to track.”

Posted 10 months ago

“Very nice dress and elegant love it wearing it for a wedding this weekend”

Posted 10 months ago

“They refused to accept return for unused dress for grandmother dress when her husband passed away and she became too ill to attend. Dress had not been worn or altered. All I wanted was to get it out of the house, I wasn’t looking for full refund. They said “no” but offered a 10% coupon on future purchase. The delivery was bad enough, waited weeks to receive them left out on the road by bushes. DONT USE THIS COMPANY. USE A REPUTABLE STORE LIKE NORDSTROM OR DILLARDS”

Posted 10 months ago

“Terrible customer service, unclear returns process, after sending back dress promptly I was told I needed to ask for a returns form and as it would arrive without one I'd only receive a 40% refund. Rude email, shabby dress, nothing like picture, took ages to arrive. Disgusting.”

Posted 10 months ago

“i have found a dress i will buy in september for my wedding in dec. i was able to try on 3 and i found the one i want. thank you”

Posted 10 months ago

“They dresses are beautiful They take a bit long to come when it's being shipped. But love it”

Posted 10 months ago

“I ordered a dress and received within the week, super fast delivery. The dress was exactly as displayed and fit beautifully.”

Posted 10 months ago

“Very pleased with my gown for my granddaughter's wedding in September. The color is perfect I chose the Jade. The only problem was I sent my measurements before checking to see if I should order size 14. My measurements are 38" 33" 38" The gown measured 35 " across at the waist so I am going to have to have it taken in some. THE WEBSITE STATED 39 1/2 "BUST 32 1/2"WAIST 42 3/4" HIPS. i WAS CONCERNED THE WAIST WOULD BE TIGHT, WITH THE WAY THE GOWN FLOWS THE HIP AREA IS FINE. I HAVE ALSO ORDERED A MARCHING TIE FOR MY HUSBAND TO WEAR AND SILVER SATIN HEELS TO GO WITH MY GOWN. I AM A CRUISER AND HAPPY TO HAVE FOUND JJ'S, AND WILL USE THEM AGAIN. CAN'T WAIT TO WEAR my gown. Cruisin Fool”

Posted 10 months ago

“I give them one so I could write review I returned dress as it was badly made an did not fit me over 6 weeks ago they said my money would be returned within 14 days to date I have had nothing”

Posted 11 months ago

“Great experience! Good quality clothing. Fast shipping. Excellent communication.”

Posted 11 months ago

“Beautiful dresses,exceptional quality and no hassle, speedy delivery makes buying occasion dresses blissful. I would recommend JJ's House to everyone I know”

Posted 11 months ago

“A friend of mine, who is the mother of the bride, told me about JJsHouse where she bought her dress for her daughter's wedding. Her dress is absolutely gorgeous and so well made. I ordered 2 dresses up front but they were not the right sizes. I had no trouble returning them and receiving a replacement size. My dress, as a wedding guest, is perfect. So pretty & I especially like the fact that it has a bra built in to it. I will definitely refer my friends to JJ's House!!!!”

Posted 11 months ago

“Purchased a headband from over a month ago and still not recieved it. They tried to compensate by giving 100% delivery off coupon for next purchase. Just so they can get more money. I doubt I'll even get a refubd back. DO NOT BUY from them.”

Posted 11 months ago

“Great service, fast shipping.”

Posted 1 year ago

“The dress is super pretty and I'm do happy that ordered from here. No mistakes! I can't wait to wear it to Prom♥️”

JJsHouse.com 5 star review on 4th May 2023

Posted 1 year ago

“The dress is super pretty and I'm do happy that ordered from here. No mistakes! I can't wait to wear it to Prom♥️”

Posted 1 year ago

“USA - bad experience. Please be careful with this company.”

Posted 1 year ago

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JJsHouse.com is rated 4.3 based on 315 reviews