This is to update a 1-star review ("anonymous") of a few days ago.
I finally got ahold of a live HUMAN on chat who assured me that order was in transit. It was. Just arrived, beautifully packaged and in perfect condition.
This ended well and I'm happy but I think JM should improve their site (ordering process) and policy re: email updates: I never got any.
4 years ago
Jo Malone, Orange County has a
4.0
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