After finding out that Apple was going to charge me $130 to fix a pair of Solo 3's that were 1 year 2 months old, I did some digging and came across Joes's. I reached out to Joes and was amazed how quick they returned my message. I explained what I needed and also a few customizing questions. They also were able to put on some new ear pads and headband that were different colors from the original. A week later the Beats were back in my house, working great and I love the way they look. Take some time and watch the video's on the website, they are cool and give insight to the company they are building.