I sent in my beats headphones for repairs. There was constant communication throughout the surprisingly short process (about a week or so total from when I sent them in to when I got them back). My headphones were a few years old and the right band as well as both ear pads needed to be replaced. They came back to me as if they were brand new. Which they were (at least the parts that needed replacing). I couldn’t have asked for better service or quality of assurance.
6 years ago
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