The company did a good job fixing/replacing the broken jack on my Bose QuietComfort 20 earphones. The communication was prompt and the service was good. The only reason I couldn't give a higher rating is that they replaced my original L-shaped jack (3.5 mm) with an I-shaped jack (likely 1/4 size) so now it is bigger and doesn't go all the way into my 3.5 mm headphone jack adapter (iPhone). It's a bit annoying when you spend $60 to get it fixed and it comes back imperfect. Otherwise, the service is good.
6 years ago
Joes GE has a
4.9
average rating
from
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