As others have said, DO NOT TRUST John Academy. I did the Housekeeping Diploma course which had about 5 minutes of reading in each unit (just lists mostly with no videos as one would expect from a purely practical occupation) as I hoped it would be helpful in my current position as a nanny looking to move into house management. The final exam was a joke - extremely poorly written with ridiculous multi-choice answers and will not allow me to check the results. I now must pay £4 to retake. Well, I will not do this and do not believe that one would ever pass the terrible exam! Complete waste of time and money. AVOID!