This place is a joke. Don't even waste your time.
I placed an order for a new key FOB and included the correct information along with my vehicle VIN. They sent the wrong key and I didn't figure this out until travelling to two different dealers to have the key programmed.
I subsequently reached out to get a replacement and have spent weeks trying to get the correct key and return the wrong one that they sent. Their customer service center is only open three days a week which is incredibly inconvenient. I still have not received a return label and have now purchased the keys elsewhere.
I thought I would save myself money and time and now I'm out for the cost of the key and the labor cost at two dealers trying to get it programmed. This was a HUGE waste of time and money.
I'm now returning the key and they won't even cover the cost of the return AND they want to charge a restocking fee! Terrible business, terrible people, shop elsewhere.
3 years ago
John Craddock has a
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