Bought a computer monitor from John Pye shown in its box. On arrival, all packing was intact & sealed in poly bags, just as if it were new. On removal from packing, the item was covered in a greasy, sticky substance, as was the stand. I had clearly bought a pig in a poke. I cleaned the screen & hooked it up to my computer , switched it on &.......nothing but an orange power light but no screen lighting. I tried both VGA & HDMI leads without success. I Googled to finf what the orange light was & found it showed an internal problem. I called JP & was told to expect a call from Customer Services. I then received an email to tell me there was nothing they could do. I was told that they have umpteen callsa day with the same complaint as mine. I's lost £55 & all JP CustomerServices could do was cry crocodile tears. I'm fuming as I pack the thing up to take it to the tip. I recommend that you do not use this company who clearly benefit, very nicely, from other people's misery. It's immoral. Geoff Young