John Pye Auctions Reviews

Name: John Pye Auctions
Rating: 1.22

1.2 Rating 216 Reviews

5 %

of reviewers recommend John Pye Auctions

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1.2

Based on 216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 32%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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John Pye Auctions 1 star review on 26th November 2024

Katarzyna

John Pye Auctions 1 star review on 31st July 2024

David

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nov 18, 09:14 Today 26/11/2024 Dear Sirs I received a package from you probably by mistake because instead of winnings and paid: Invoice ID:#299842216 Lot # 211 QUANTITY OF HEALTH & BEAUTY ITEMS TO INCLUDE HOMME EAU DE TOILETTE SPRAY 75 ML ( four expensive men's perfumes ) and I want the winnings, I am not interested in any compensation, only what I won and paid for. And here is what you sent me yesterday - I did not win this and I do not want it. I received an unwon Shark Corded Vacuum Cleaner - Pet Model - I do not have pets Bo'ness packaging staff JohnPye branch - effectively takes sought perfumes on the market and exchanges them for unnecessary, unordered, unwon items. The transaction called an auction becomes a fraud. Despite many appeals and correspondence, no positive response and compensation for damage by JohnPye administration Attached are photos of the package received yesterday -”

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Posted 2 weeks ago

“I went to view a shed, was told I couldn't look in the box because it was factory packaging, bought it and half of it is missing, rang up and told to fill an online form, never heard back, appalling.”

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Posted 3 weeks ago

“Scammed me on a faulty phone no description of the phone being faulty and on top of that it says on their website you can return within 14 days if you have been online and you cannot view and the ad had said no viewing in person now they are trying to be funny with refunding me I'm not letting this go they are scammers they are thiefs the pictures of advertise the phone it looks like a reflection it doesn't look like it's damaged”

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Posted 4 weeks ago

“If I could give zero stars I would. Absolute joke of a company. Scammers should be taken to trading standards!! Avoid at all costs!!!!”

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Posted 1 month ago

“I won a couple quite cheap lots, one for the wall clock and the second one for some ceiling light , on delivery I've received a pile of rubbish with not a single item actually elligible for use, paid £86 for this scrap. Seems like they are removing good items from the item boxes if the lots sells for less than expected. Will contact my credit card company for refund if this wont get sorted out”

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Posted 2 months ago

“First time buying from here spent £28 on a kettle with no lid & a coffee machine that looks like it's been used for 5 years & nothing in the description at all definitely wouldn't use again 😡😡😡😡😡😡😡😡😡😡😡😡😡”

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Posted 3 months ago

“Dont trade this place when they started years ago u will get good bargains but now 90%stuff waste and they charge 25% buyers premium plus 20 tax plus vat for that buy that time u will be paying almost new product online price for second hand item now if u dont collect on time storage charge plus 60 pounds daylight robbery”

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Posted 3 months ago

“Misleading info. Never put damaged or show where it is . Collection from Chesterfield is so poor, they don't speak to you unless they really have too. Smashed up sofa with no sign of major damage to both arms . Yet the wonderful auctions of Carpenter and Cartwright tell you of faults and are a million miles better than pyes”

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Posted 4 months ago

“Scammers. They showed a picture with a Milwakee M12 FMT tool, and I won it with £66, and after taxes I paid £110. When it arrived, I opened the box and found just rubbish. I tried to get a refund, and they told me that they don't give any refunds. SCAMMERS!!!!”

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Posted 4 months ago

“Crooks - I bought a box of 152 usb-c charger cables and none of them work. They must be aware of this when selling them, so they have listed these knowing that the person who buys them will be paying for nothing. Cannot have a refund because they had a viewing day for this item and apparently I should have known that all 152 charger cables were faulty just by looking at them. They look brand new. How could anyone know. It is a scam and if anyone else did this they would be investigated by trading standards. I could understand if 50% of them worked but every single one does not work. Never buy from these crooks”

Helpful Report

Posted 4 months ago

“John Pye Auctions run by Junkies Company, operated by John Joseph Pye, Addison Pye, Adam John William Pye, Trevor William Palethorpe, Paul James Longson, Steven David Anderson, Margaret Ann Pye are the nexus of robbers operating from James Shipstone House, Radford Road, Nottingham. NG7 7EA. I dealt twice with this company and both time they cheated, 1st time “ID:#72975335” on 11 Apr 23 company sent me the half of my ordered product, even I complained but no action was taken by them, 2nd time I ordered “ID#249331593” Microwave on 27 Jun 24 but when I received, it was not turning on at all, when they sold there was not a single word was written that it is faulty or not. 99% of their products are junk and counterfeit. They are only interested sell their products and make money but do not want to write a single word about the product condition. It was a terrible experience with them and I will suggest everyone be careful dealing with them.”

John Pye Auctions 1 star review on 6th July 2024

Helpful Report

Posted 5 months ago

“John Pye Auctions is a Fraud company, I dealt twice with this company and both time they cheated with me, 1st time (Ref: Invoice ID:#72975335) on 11 Apr 23 company sent me the half of my ordered product, even I complained but no action taken by them, 2nd time I ordered (Invoice #249331593) Microwave on 27 Jun 24 but when i received it was not turning on at all, when they sold there was not a single word was written it is faulty or not. It was a terrible experience with them and I will suggest everyone be careful dealing with them.”

John Pye Auctions 1 star review on 4th July 2024

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Posted 5 months ago

“Overpriced junk. If you buy from these people you are paying them to take away their rubbish.”

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Posted 5 months ago

“I bought Karcher k4 as advertised in pictures but when it gets delivered, I got K2 . I spent £86 for this and got basic model which you can get it at £30. Ask for refund but no answer from them Please Avoid this scammers.”

Helpful Report

Posted 5 months ago

“I have spent many thousands of pounds over a number of years with this company. I even got some real bargains in the early years when the majority of lots contained multiple varied items. I have bought a lot of real rubbish as well, broken, defective, miss described & bits missing. More recently they seem to be reducing the number of items in a lot to just one or two things. This leaves you nowhere to go if they are not as you expect them to be. Sometimes they state lots are incomplete if it’s cheap stuff or their pictures will show bits missing & in fact when I contacted customer services about the fishing rod referred to below I checked their site first & about 10 items were listed as incomplete. Why do it with some & not all? I think with the more expensive items they appear to try to disguise the fact with the way the item is photographed. For example I recently purchased a five piece fishing rod, of which only four pieces were present and a damaged snooker cue for £74.99 including postage. I can’t get a replacement part for the rod as it’s discontinued & the cue was straight in the bin. The photo showed the rod in the bag & tube.The fact that it was described as fishing rod suggested to me that it was complete & could be used for fishing but as it is incomplete I cannot fish with it. Customer services inferred it was my own fault for not travelling hundreds of miles to view it beforehand. The prices for a lot of items being auctioned now are close to & even above retail prices by the time the extra 50% over the hammer price & postage is added. It’s almost as if someone is deliberately bidding the prices up!! Deliveries are inconsistent too and it can take from as little as a few day to several weeks to receive your items, The only saving grace is that they use DPD who keep you informed every step of the way, once they have actually received the items. John Pye have had their time for me now. I will never spend another penny with with them. If they treated their regular customers better or were more consistent with their descriptions & photos I would have spent many more thousands of pounds with them but hey ho their loss.”

Helpful Report

Posted 5 months ago

“Bud on what you call a trade pallet your description was overstock / display goods All 4 items were totally smashed and not as described. No refund given due to their trade policy ( which I could not find on their web site Basically they can sell you anything under that policy even if the items you are bidding on are not even on the bidding list .”

Helpful Report

Posted 6 months ago

“Do not use this site.you buy stuff,then they send you diff stuff that don't work.they also switch orders,upload new pics after initially selling a diff item to you Customer service is a joke,really rude.9 times out 10 the stuff you buy doesn't even work.avoid at all costs”

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Posted 7 months ago

“Avoid. Do not risk Faulty newly packaged items. I got an Air Fryer that's old, filthy and doesn't work - refund not possible due to carefully worded terms of reference. They will tell you "You should have attended the viewing" blanket statement. No honesty in stating if the item is new/second hand / as new/ faulty etc furthermore photos are misleading & do not to show all defects. stay away”

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Posted 7 months ago

“That you are misleading customers, saying that are ex displays and over stock and every product is actually secondhand!!! You are thieves and misleading online customers !”

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Posted 7 months ago

“Waste your money i bought many things not working no return no refund. I America fridge freezer not working as well. Don't waste your time and money”

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Posted 7 months ago

John Pye Auctions is rated 1.2 based on 216 reviews