John Pye Auctions Reviews

Name: John Pye Auctions
Rating: 1.21

1.2 Rating 231 Reviews

4 %

of reviewers recommend John Pye Auctions

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1.2

Based on 231 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 29%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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John Pye Auctions 1 star review on 26th November 2024

Katarzyna

John Pye Auctions 1 star review on 31st July 2024

David

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scammers. Purchased 2 dash cams. I rang to ask if they worked, they said yes. When they arrived.....they didn't even turn on!! When complained they said I should have viewed them personally and read the 50 pages of terms and conditions!! My sister also purchased a toaster....when she plugged it in...it blew up and caught fire!! Very dangerous company and liars. Will never buy from them again and I've told at least over 100 people (and growing every month lol) never to use them. Use ebay or amazon or other reputable companies who at least have some decent standards not like John pye”

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Posted 2 years ago

“Paid invoice within hours but delivery takes a month. Customer service were useless.”

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Posted 2 years ago

“Absolutely baffling service. I paid the invoices straightaway and 2 weeks later still had not received the items. I got in touch with the useless customer service and was told to wait 14working days. I did and got in touch again. Customer service advised to get in touch with the auction site directly and fill some forms (which they could have done themselves!). Response from the auction site: "yeah we have a backlog, we apologise, we'll ship the items whenever. It could be 30days" Their T&C even states that for deliveries "time is not of the essence" Abismal”

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Posted 2 years ago

“NEVER NEVER NEVER Leave a commission bid they will bid you up to it Just watch bids finishing algorithm bids up in last seconds”

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Posted 2 years ago

“Will never deal with these muppets again! Stay away”

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Posted 2 years ago

“please stay away from this scammer please stay away from this scammer I have bought a coffee machine cost me over £200 it’s not working I have contact them they said viewing was offered so I said how I’m going test a coffee machine they said you can plug it in and see if the lights working? yes the lights are working but this not the light what I want from a coffee machine !”

Helpful Report

Posted 2 years ago

“Everything is wrong here, no clear note about the quality of the product, pic on website may not match to the actual product. Most of my items are either non working, broken from sonewhere or not in working conditions at all. Everything is happening here on a name of policy. Stay away from this site.”

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Posted 2 years ago

“The item I bought was damaged and didn't work. They wouldn't help in any way, as I could have potentially gone to view it in person. Nowhere on the page of the item did it say this. It also didn't say the item would be used or damaged. They just want your money and refuse to help at all.”

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Posted 2 years ago

“Fraudsters and cheats Fraudsters and cheats, AVOID. Clearly another money grabbing outfit not interested in customers or customer service. Despite terms stating items 'maybe damaged, seconds or returns', items are actually sent out totally incomplete. Effectively they sell half a product, with major parts missing, despite description stating otherwise. Lack of clarity, lack of honesty and generally an uneducated slippery outfit looking to rip of the public, all that's wrong with UK companies today. Date of experience: 30 May 2023”

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Posted 2 years ago

“Shocking again when will I learn to buy from these con artists. Always hide behind the t&c. Brought a box of steering wheel locks .I thought that a couple would of be working but nòooooo. They advertise a steering lock in the packaging so took a chance that had been opened and no key so worthless so was the other 14 they hid in a box all damaged . That's it I learn by my mistakes. Totally a company that used the public to get rid if there waste and charge for it .”

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Posted 2 years ago

“Viewed an item on the Marchington web site - usually they have several photo's of the items for sale. The furniture you can usually see if there is any damage. The item I was interested in was a small desk it was boxed so you could not see the item. There were 3 pictures of the desk. One was lifted from the La- Redoute web site the other two were of the box. As I live a two hour drive from Marchington I asked if they could tell me if there was any damage to the item. I was told I should have viewed the item not very good customer service especially for a blue badge holder. Several years ago you could telephone and they would have a quick look, but now the customer service is so bad they discriminate against the disabled. Date of experience: 28 March 2023”

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Posted 2 years ago

“The price of the products is always higher than normal. I can't figure out if there are people who still buy from them. For the same things on ebay you can buy them at a much lower price. Also if there is a problem you can return them to ebay and get a refund. In john pie they won't refund your money even it says they are not responsible if anything happens during delivery. First you buy things that you are not sure will work at a very high price after they add their fees and the shipping cost.”

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Posted 2 years ago

“Bought a couple of items. Didn't expect anything to work, but did expect everything to be there, like the full product. Surprise, like the rest of the reviews, this one is a negative. I emailed to say pls replace or refund, nah they just started their terms, so won't ever buy from them again. Do not buy without going to view first, otherwise just don't.”

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Posted 2 years ago

“I will say they proper scanmers and no honest at all in the discrption I bought shoes it was mention ( prada ) on the discrption but not .I tried to contact then but no way I never get reply ..bad experience ..avoided”

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Posted 2 years ago

“Unbelievable,”

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Posted 2 years ago

“well, so i bought pretty normal amount of lots to be able to give honest review, at the start things seemed nice, i left one review somewhere of one star because of their customer service and charges and delivery time, although was about to change to 3 starts as things are not that bad, i got couple cheap items not up to expectations but it was alright not loss anyway, until my most expensive item arrived TV stand, totally wrong item, i paid for a nice tv stand with fireplace in the middle which cost exactly same unit around 500 i paid 70 with fees + 80 delivery which is costly but well still cheap for what i bought, arrives today, just a simple TV console worth 99£ on the internet!!!! OMG im so so frustrated to not listen to other reviews and thinking eh maybe its okay, worse part i waited for one month for it to arrive!!! and its wrong it gonna take another month for them to get back if and if its gonna happen, and then another month or who knows how long to send me right unit”

John Pye Auctions 1 star review on 9th January 2023

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Posted 2 years ago

“Customer service non existant, looks like they check what you write and if its a complaint or something to be resolved they just leave it and dont answer, received only only received part of the lots bid the same day, DPD has nothing for me which means is still in their warehouse, i actually think when they see something sold cheaper than expected they just dont send it to you and say its gone or something happened and make it very hard to get the money back because there is no customer service, please people save your nerves and money for something else, believe its not worth it, but if your try be careful and make bids when you research well of the item you buy and bid half price of the cheapest option you found on internet so there are no regrets, although once i have resolved everything im not bidding here no more these couple £ of saving or extra income does not pay for the nerves you have to put and never know whats about to arrive and whats not.”

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Posted 2 years ago

“Appalling service. Didn't take my payment for delivery. I have an email from my bank saying it was down to the merchant. I chased up the delivery after a week a and was told I couldn't before two weeks. If I'd been able to do it before I'd have arranged to collect it. The item is still in Nottingham but they've told me it's being dumped tomorrow. To say I'm upset is an understatement. I have wept over this as I've lost almost £300. DON'T buy from this company. They don't care about their customers at all.”

John Pye Auctions 1 star review on 20th November 2022

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Posted 3 years ago

“f I could give zero stars, I would. DO NOT buy from this company. I bid on two separate items. One I wanted to collect and the other I wanted delivering. Upon paying, I was told I could not do this as they only send one invoice. It does not state this anywhere on their site. They cut me off several times when I attempted to speak to them and the staff are extremely rude.I ended up having both delivered for an extortionate amount and that service was a joke too. The items came scratched due to poor packaging. They are swindlers and highwaymen. You have been warned!”

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Posted 3 years ago

“they sell defective item and refuse to refund They hide behind T/C. It is impossible not to see the damage on the products, but they put the product in auctions. It is impossible to see the fault of the product from the photos with low image quality. Also, what they write as the real price of the product is often wrong information. Do not lose your hard earned money to them.”

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Posted 3 years ago

John Pye Auctions is rated 1.2 based on 231 reviews