John Pye Auctions Reviews

1.2 Rating 197 Reviews
5 %
of reviewers recommend John Pye Auctions
1.2
Based on 197 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 42%
Accurate And Undamaged Orders
Greater than 30%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
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John Pye Auctions 1 star review on 30th January 2024
Anonymous
John Pye Auctions 1 star review on 30th January 2024
Anonymous
John Pye Auctions 1 star review on 9th January 2023
Vygandas Bendaravicius
John Pye Auctions 1 star review on 9th January 2023
Vygandas Bendaravicius
John Pye Auctions 1 star review on 9th January 2023
Vygandas Bendaravicius
John Pye Auctions 1 star review on 20th November 2022
L ROGERS
John Pye Auctions 1 star review on 19th October 2022
Anonymous
26
Anonymous
Anonymous  // 01/01/2019
If there's no guarantee or picture of it working don't bother, it's most likely broken. It's possible to get a deal but as often as that happens you will get utter rubbish. Check it before hand or don't bother. If you take a punt, do so with the thought that it is probably useless. For TV and Monitor, some of the better JP auction houses show you a picture so you can see it's not working. If you don't get that and you can't test it honestly save your money. Also be aware that you should add 50% costs on to your bid and lots of people bid things up very near to or over the cost once you add that and you also won't have new purchase warrantee
Helpful Report
Posted 1 year ago
bided on a shower unit which was described as worth £800 i won the lot and when the item was delivered it had no thermostatic shower valve with it, I emailed john pye who sent me a picture of the lot showing no valve but showing a closed box under the shower head which one would presume was the valve. cut a long story short they have refused to refund me as sold as seen ,so i ask why show a closed box if nothing inside then write a description saying worth £800 when clearly its not even worth £100 without the valve. John pye deliberately misleads you so be careful. Very very disappointed that they work this way
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Posted 2 years ago
Selling lot of faulty electrical items not even is described about the issues. Also manipulate the customers about the quantity of the certain items (socket sets, for 175 pieces is described like 200 pieces) in the description also price is for 200 pieces and customers are biding for the wrong items thinking is the right one by the description.
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Posted 3 years ago
Delivery robbery , stay alert! I wouldn't say this is a bad company as I have purchased so many items from them for over last two years. They always has been honest with description of the condition items I was looking for. You need to remember THIS IS NOT A SHOP and all of the item are likely to be an ex display, used or returns as damaged or unwanted, which my opinion is fair. If you unhappy from what you see simply don't bid, If you are not sure ask the question. However the latest changes to the terms of collections / delivery of purchased goods are nothing else but robbery. Please note that on the main page the clearly show a split of delivery cost due to weight of the item and winning bid price, in short you can presume that anything under 30kg and being larger then 50x50x50 cm is qualified as parcel. The white goods and bigger stuff, fair enough will end up on the pallet. But this is not what they do. I recently bought two small items (a NEFF decor strip x2) which is packed into box size of kitchen foil and large pan for the total of £92.00 What a surprise was waiting me on the invoice. A £79.20 ! for delivery of these 3 small items. YES I've been charged for a one full pallet delivery! Imagine that! Now obviously I get in touch with customer service and with their social media representative and has been told this is what it is. The charm of helpful staff quickly despaired and sour taste of trying to be ripped off stays with me. So be careful, not only for what you biding on but also on the price of the delivery it can really ruin your purchase.
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Posted 3 years ago
John Pye Auctions is rated 1.2 based on 197 reviews