Absolutely baffling service.
I paid the invoices straightaway and 2 weeks later still had not received the items.
I got in touch with the useless customer service and was told to wait 14working days.
I did and got in touch again.
Customer service advised to get in touch with the auction site directly and fill some forms (which they could have done themselves!).
Response from the auction site:
"yeah we have a backlog, we apologise, we'll ship the items whenever. It could be 30days"
Their T&C even states that for deliveries "time is not of the essence"
Abismal
1 year ago
John Pye Auctions has a
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