Bought delivery only items and paid invoice immediately. Still not received dispatch details nor any estimated delivery day coming up for three weeks after auction closed. Customer service despite saying will respond within 1 day do not. They cannot get off the phone quick enough and any email Response only asked you the same information such as name email adress etc that I’ve repeatedly given them. Never again. I’m now contacting my credit card company to pursue refund. Poor poor customer service that wouldn’t know customer service if they won it in an auction!